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For Companies At a Glance
- Tasks: Guide customers through the claims process with empathy and accuracy.
- Company: Join 4th Dimension Innovation Ltd, a leader in motorcycle claims handling.
- Benefits: Enjoy competitive salary, training, and a supportive team culture.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Exceptional communication skills and a detail-oriented mindset.
- Other info: Hybrid role with excellent career growth opportunities in a dynamic environment.
The predicted salary is between 24500 - 26500 £ per year.
Join Our Team as a Claims Handler! Are you passionate about delivering top-tier customer service and have a keen eye for detail? We are growing, and we are looking for dedicated team members to join us at 4th Dimension Innovation Ltd in Egham, Surrey.
This hybrid role allows you to work on-site two days per week once fully trained. No prior claims experience? No problem! While basic insurance knowledge is helpful, we provide comprehensive training to ensure your success.
As a Claims Handler in our First Notification of Loss (FNOL) team, you’ll play a critical role in guiding customers through the claims process from first notification to settlement. You’ll ensure claims are processed efficiently, referred to the appropriate teams, and handled with professionalism.
What You’ll Do
- Customer Support: Assist customers with empathy and accuracy, ensuring their claims are processed smoothly.
- Claims Management: Handle claims from start to finish, within agreed service levels and regulatory guidelines.
- Fraud Identification: Recognize fraud indicators and escalate cases accordingly.
- Collaboration: Work alongside specialist teams, engineers, and investigators to resolve claims efficiently.
What We’re Looking For
- Exceptional Communication Skills: Ability to simplify complex issues and provide clear solutions.
- Detail-Oriented Mindset: Accuracy in documentation and claims handling.
- Proactive Team Player: Balance independent work with effective collaboration.
- Problem-Solving Abilities: Adapt to changing situations and respond strategically.
- IT Savvy: Comfortable using digital tools to manage claims effectively.
Why 4th Dimension Innovation Ltd?
We specialize in motorcycle claims handling, offering services in logistics, repair, engineering, and customer support. Join us and be part of a team that supports insurers, brokers, individual owners, and major motorcycle manufacturers.
The Essentials
- Hours: Monday to Friday
- Salary: £24,500 to £26,500
- Location: Egham, Surrey (Hybrid)
- Contract: Full-time
- Perks: Competitive benefits, training & development, and a supportive team culture
Ready to be part of a dynamic team in the motorcycle claims industry? Apply today!
Claims Handler in Egham employer: 4th Dimension Innovation
Contact Detail:
4th Dimension Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Egham
✨Tip Number 1
Get to know the company! Research 4th Dimension Innovation Ltd and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Claims Handler, you'll need to simplify complex issues for customers. Role-play with a friend or family member to get comfortable explaining claims processes clearly and confidently.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you've tackled challenges effectively. Be ready to share these stories during your interview to demonstrate your proactive mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at 4th Dimension Innovation Ltd. Don’t miss out on this opportunity!
We think you need these skills to ace Claims Handler in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Claims Handler role. Highlight any customer service experience and attention to detail, as these are key for us!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about claims handling and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since exceptional communication is crucial for this role, make sure your application is clear and concise. Avoid jargon and keep it straightforward so we can see your ability to simplify complex issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 4th Dimension Innovation
✨Know Your Claims Basics
Even if you don’t have prior claims experience, it’s a good idea to brush up on basic insurance concepts. Familiarise yourself with common terms and processes related to claims handling. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Claims Handler, exceptional communication is key. Prepare examples of how you've simplified complex issues or provided clear solutions in past roles. Practising these scenarios can help you articulate your thoughts clearly and confidently during the interview.
✨Demonstrate Your Detail-Oriented Mindset
Since accuracy is crucial in claims management, be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether in documentation or problem-solving. This will highlight your suitability for the role.
✨Emphasise Team Collaboration
The role requires working alongside various teams, so be prepared to talk about your experiences as a proactive team player. Share examples of how you’ve collaborated effectively in the past, and express your willingness to adapt and support your colleagues in achieving common goals.
