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- Tasks: Help customers find motorcycle parts and provide top-notch service in a fast-paced environment.
- Company: Join Moto Mine, the UK's leading motorcycle salvage company with a vibrant culture.
- Benefits: Competitive salary, commission structure, on-the-job training, and career development opportunities.
- Why this job: Combine your passion for motorcycles with sales to make a real impact.
- Qualifications: Strong motorcycle knowledge and excellent communication skills are essential.
- Other info: Be part of a dynamic team and grow your career in the motorcycle industry.
The predicted salary is between 27000 - 30000 £ per year.
We’re looking for a passionate and customer-focused Motorcycle Parts Sales Advisor to join our fast-paced team at Moto Mine in Egham. If you live and breathe motorcycles, have a knack for sales, and thrive in a dynamic environment, this is your chance to be part of the UK’s leading motorcycle salvage company.
Role Purpose
As a Motorcycle Parts Sales Advisor, you’ll be the go-to expert for customers seeking motorcycle parts and accessories. You’ll help them find the right components, provide top-tier service, and ensure smooth operations across our online storefronts. From managing listings and returns to driving sales and brand engagement, you’ll play a vital role in keeping our customers happy and our business thriving.
Key Accountabilities & Responsibilities
- Handle customer inquiries from initial contact to post-sale support
- Manage messages, returns, and feedback across eBay and our website
- Maintain daily upload requirements for online storefronts
- Provide accurate reporting to the Sales Manager
- Offer weekend message cover (up to 2 hours) as part of the team rota
- Build strong relationships with customers to boost sales and brand loyalty
- Maintain eBay performance ratings and listing accuracy
- Identify opportunities to improve listings and reduce return rates
- Take ownership of admin tasks including: Refund/return tracking, Automated offers via eBay, Internal part sales/transfers, Feedback responses
Skills & Competencies
- Strong motorcycle knowledge is essential
- eBay experience preferred
- Excellent communication and organizational skills
- Confident using IT systems including MS Office and databases
- Ability to meet deadlines and hit sales targets
- Experience with social media and online retail markets is a plus
- Coordination, planning, and a proactive problem-solving mindset
- Customer-first attitude and openness to change
Location & Perks
Location: Central, 15 & 16 The Avenue, Egham, Surrey TW20 9AB
Hours: Tuesday to Saturday, 7:30 AM – 5:00 PM
Salary: £28,000–£30,000 + commission/bonus structure
Type: Onsite
Perks: On-the-job training, vibrant workshop culture, career development, and the chance to be part of the UK’s largest motorcycle salvage team
About Moto Mine
Moto Mine is the UK’s largest motorcycle salvage company, offering high-quality repairable bikes and premium used parts. With over 30,000 motorcycles sold and 90,000 parts delivered, we’re proud to help riders get back on the road with confidence. As part of the 4th Dimension Innovation Group, we’re growing fast—and we want you to grow with us. Ready to rev up your career? Apply now and become a key player in the Moto Mine journey.
Sales Advisor in Egham employer: 4th Dimension Innovation Ltd
Contact Detail:
4th Dimension Innovation Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Egham
✨Tip Number 1
Get to know the company inside out! Research Moto Mine, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for motorcycles and how you fit into their culture.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience with motorcycle parts and sales. Think of examples where you've gone above and beyond for customers—this will help you stand out in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join motorcycle enthusiast groups. This can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Moto Mine team. Let’s get you revving up that career!
We think you need these skills to ace Sales Advisor in Egham
Some tips for your application 🫡
Show Your Passion for Motorcycles: When writing your application, let your love for motorcycles shine through! Share any personal experiences or stories that highlight your enthusiasm and knowledge about bikes. We want to see that you live and breathe motorcycles just like we do!
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight relevant skills and experiences that match the job description. We’re looking for someone who can connect with our customers, so show us how you’ve done that in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s motorcycle-related! We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Moto Mine family!
How to prepare for a job interview at 4th Dimension Innovation Ltd
✨Know Your Stuff
Make sure you brush up on your motorcycle knowledge before the interview. Be ready to discuss different parts, accessories, and their functions. This will show your passion and expertise, which is crucial for a Motorcycle Parts Sales Advisor.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully handled sales in the past. Think about times when you exceeded targets or turned a difficult customer into a loyal one. This will demonstrate your ability to drive sales and build relationships.
✨Familiarise Yourself with eBay
Since eBay experience is preferred, take some time to understand how it works if you're not already familiar. Know the basics of managing listings and returns, as well as how to maintain performance ratings. This will give you an edge during the interview.
✨Be Ready for Customer Scenarios
Expect to be asked how you'd handle specific customer inquiries or complaints. Prepare to showcase your customer-first attitude and problem-solving skills. Think of real-life examples where you went above and beyond for a customer.