Technical Support Engineer

Technical Support Engineer

Location – Farnborough

Hybrid working

I\’m looking for a
Technical Support Engineer
to join a team in
Farnborough
.

If you\’re someone who loves solving technical problems, enjoys working with people, and takes pride in delivering excellent service — this could be a great fit. You\’ll play a key role in supporting our clients, diagnosing and resolving issues, and keeping systems running smoothly.

What You\’ll Be Doing

• Diagnosing and troubleshooting technical issues across hardware, software, and networks.
• Talking customers through solutions and providing clear, professional support.
• Following up to make sure every issue is properly resolved.
• Working closely with our Customer Service and Field teams to deliver a fast, efficient response.
• Helping to improve how we work by sharing ideas and best practices.

What I\’m Looking For

• Experience in a
  technical support
  or similar IT role.
• Knowledge of
  networking, cloud, security, or data centre
  technologies.
• Some understanding of
  HTML, CSS, and JSON
  is a bonus.
• Strong communication and problem-solving skills.
• Someone who\’s motivated, calm under pressure, and passionate about great customer service.
• You\’ll also need to be able to obtain
  security clearance
  (details provided during the process).

Why Join?

You\’ll be part of a team that values openness, collaboration, and continuous learning.

• If you want to work with leading technology, make a genuine impact for clients, and grow your career in a supportive environment — I\’d love to hear from you.