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For Companies At a Glance
- Tasks: Support and enhance CAD applications, manage servers, and ensure software compliance.
- Company: Join a dynamic engineering firm focused on innovative technology solutions.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of a tech-savvy team making a real impact in engineering systems.
- Qualifications: Degree in IT or related field; relevant certifications preferred.
- Other info: Ideal for tech enthusiasts eager to grow in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re seeking an experienced IT Applications Specialist with a strong background in Engineering CAD application management, licensing, and server maintenance. You’ll play a pivotal role in managing and enhancing our business-critical applications, ensuring software compliance, and supporting a highly technical engineering environment.
Key Responsibilities
- Application Support & Monitoring
- Provide support for core business applications — particularly SharePoint Online, CAD, PDM & PLM systems.
- Monitor application health and performance using automated tools and alerts.
- Resolve incidents within SLA targets and maintain application configurations and security.
- Maintain and improve documentation, procedures, and SOPs.
- New Systems & Continuous Improvement
- Work closely with vendors and internal users to capture requirements and implement effective, scalable solutions.
- Lead system modernisation initiatives to improve operational efficiency.
- Use formal change control and project plans to manage implementations.
- Server & Patch Management
- Plan and execute patching strategies for servers and applications.
- Automate patch management processes where possible.
- Ensure timely application of critical updates, security patches, and firmware upgrades.
- Licensing & Renewal Management
- Maintain an up-to-date inventory of software licenses and monitor usage.
- Ensure vendor compliance and assist with renewals and negotiations to optimise costs.
- Collaborate with departments to assess needs and recommend licensing solutions.
- IT Support (3rd Line)
- Provide advanced IT support, including for server and application issues.
- Support account management tasks and assist in troubleshooting server-related problems.
- Documentation & Reporting
- Maintain clear and accurate system documentation.
- Create and maintain troubleshooting guides with a view toward automation.
- Stakeholder Engagement
- Engage proactively with end-users, particularly engineering teams, to capture and implement requirements.
- Build strong relationships with stakeholders to understand and address their needs.
Person Specification
Qualifications
- Degree in IT, Computer Science, CAD/CAM Engineering, or equivalent experience.
- Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator).
- Must be eligible for SC clearance.
- Azure Architect certifications (AZ300/303/305) desirable.
Experience
- Proven experience in IT support/administration, ideally within an engineering environment.
- Strong knowledge of CAD engineering applications.
- Experience with licensing models, server management (Windows & Linux), hybrid environments, and monitoring tools.
- Scripting skills in PowerShell, Bash, or similar.
- Azure cloud experience, ideally at architect level.
Skills
- Strong interpersonal, influencing, and negotiation abilities.
- Highly organised, proactive, and adaptable.
- Excellent analytical, troubleshooting, and documentation skills.
- Ability to prioritise and manage multiple tasks effectively.
Desirable: knowledge of Power BI, compliance frameworks (GDPR, ISO 27001), and coding experience (Python, Java, C#).
Contact Detail:
4square Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Applications Specialist - CAD & Engineering Systems
✨Tip Number 1
Familiarise yourself with the specific CAD and engineering applications mentioned in the job description, such as SharePoint Online, PDM, and PLM systems. Having hands-on experience or knowledge about these tools will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your server management skills, particularly with Windows and Linux environments. Being able to discuss your experience with patch management and automation processes will demonstrate your technical proficiency and readiness for the role.
✨Tip Number 3
Prepare to showcase your problem-solving abilities by thinking of examples where you've successfully resolved IT issues in a timely manner. Highlighting your analytical skills and how you've improved application performance can set you apart from other candidates.
✨Tip Number 4
Engage with current trends in IT applications and cloud technologies, especially Azure. Being knowledgeable about recent developments and best practices in the field will not only impress interviewers but also show your commitment to continuous improvement.
We think you need these skills to ace IT Applications Specialist - CAD & Engineering Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CAD applications, server management, and IT support. Use specific examples that demonstrate your skills in these areas, particularly any relevant projects or achievements.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of IT Applications Specialist. Mention your familiarity with tools like SharePoint Online and your experience in managing software compliance and licensing.
Showcase Relevant Certifications: List any relevant certifications prominently in your application. Highlight qualifications such as ITIL, Microsoft Azure Administrator, or any CAD/CAM Engineering credentials to strengthen your profile.
Demonstrate Problem-Solving Skills: Provide examples in your application that showcase your analytical and troubleshooting abilities. Discuss how you've resolved incidents or improved processes in previous roles, especially in an engineering context.
How to prepare for a job interview at 4square Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with CAD applications and server management in detail. Highlight specific projects where you've successfully implemented or supported these systems, as this will demonstrate your capability to handle the technical demands of the role.
✨Understand the Company’s Needs
Research the company’s engineering environment and their specific applications. Tailor your responses to show how your skills can directly benefit their operations, especially in areas like application support and licensing management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Prepare examples of how you've resolved incidents or improved processes in previous roles, particularly in relation to application health and performance monitoring.
✨Demonstrate Strong Communication Skills
Since stakeholder engagement is crucial, practice articulating your thoughts clearly and confidently. Be ready to explain complex technical concepts in a way that non-technical stakeholders can understand, showcasing your interpersonal skills.
