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For Companies At a Glance
- Tasks: Support and enhance CAD applications, manage servers, and ensure software compliance.
- Company: Join a dynamic engineering team focused on innovation and efficiency.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be at the forefront of technology in engineering, making a real impact on projects.
- Qualifications: Degree in IT or related field; relevant certifications preferred.
- Other info: Ideal for tech-savvy individuals passionate about engineering and IT solutions.
The predicted salary is between 36000 - 60000 £ per year.
We’re seeking an experienced IT Applications Specialist with a strong background in Engineering CAD application management, licensing, and server maintenance. You’ll play a pivotal role in managing and enhancing our business-critical applications, ensuring software compliance, and supporting a highly technical engineering environment.
Key Responsibilities
- Application Support & Monitoring
- Provide support for core business applications — particularly SharePoint Online, CAD, PDM & PLM systems.
- Monitor application health and performance using automated tools and alerts.
- Resolve incidents within SLA targets and maintain application configurations and security.
- Maintain and improve documentation, procedures, and SOPs.
- New Systems & Continuous Improvement
- Work closely with vendors and internal users to capture requirements and implement effective, scalable solutions.
- Lead system modernisation initiatives to improve operational efficiency.
- Use formal change control and project plans to manage implementations.
- Server & Patch Management
- Plan and execute patching strategies for servers and applications.
- Automate patch management processes where possible.
- Ensure timely application of critical updates, security patches, and firmware upgrades.
- Licensing & Renewal Management
- Maintain an up-to-date inventory of software licenses and monitor usage.
- Ensure vendor compliance and assist with renewals and negotiations to optimise costs.
- Collaborate with departments to assess needs and recommend licensing solutions.
- IT Support (3rd Line)
- Provide advanced IT support, including for server and application issues.
- Support account management tasks and assist in troubleshooting server-related problems.
- Documentation & Reporting
- Maintain clear and accurate system documentation.
- Create and maintain troubleshooting guides with a view toward automation.
- Stakeholder Engagement
- Engage proactively with end-users, particularly engineering teams, to capture and implement requirements.
- Build strong relationships with stakeholders to understand and address their needs.
Person Specification
- Qualifications
- Degree in IT, Computer Science, CAD/CAM Engineering, or equivalent experience.
- Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator).
- Must be eligible for SC clearance.
- Azure Architect certifications (AZ300/303/305) desirable.
- Experience
- Proven experience in IT support/administration, ideally within an engineering environment.
- Strong knowledge of CAD engineering applications.
- Experience with licensing models, server management (Windows & Linux), hybrid environments, and monitoring tools.
- Scripting skills in PowerShell, Bash, or similar.
- Azure cloud experience, ideally at architect level.
- Skills
- Strong interpersonal, influencing, and negotiation abilities.
- Highly organised, proactive, and adaptable.
- Excellent analytical, troubleshooting, and documentation skills.
- Ability to prioritise and manage multiple tasks effectively.
- Desirable: knowledge of Power BI, compliance frameworks (GDPR, ISO 27001), and coding experience (Python, Java, C#).
IT Applications Specialist - CAD & Engineering Systems employer: 4square Recruitment Ltd
Contact Detail:
4square Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Applications Specialist - CAD & Engineering Systems
✨Tip Number 1
Familiarise yourself with the specific CAD and engineering applications mentioned in the job description, such as SharePoint Online, PDM, and PLM systems. Having hands-on experience or knowledge about these tools will give you a significant edge during discussions.
✨Tip Number 2
Brush up on your server management skills, particularly with Windows and Linux environments. Being able to demonstrate your understanding of patch management and server maintenance will show that you're well-prepared for the technical demands of the role.
✨Tip Number 3
Engage with current trends in IT support and application management, especially around automation and cloud services like Azure. Showing that you're proactive about learning and adapting to new technologies can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the engineering and IT sectors, particularly those who work with CAD applications. Building relationships can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace IT Applications Specialist - CAD & Engineering Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and CAD applications. Emphasise any specific projects or roles that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, address how your background in engineering CAD application management and server maintenance makes you a perfect fit for the role. Use specific examples to demonstrate your problem-solving skills and ability to engage with stakeholders.
Highlight Relevant Certifications: List any relevant certifications such as ITIL, Microsoft Azure, or others that are mentioned in the job description. This shows your commitment to professional development and aligns your qualifications with the company's needs.
Showcase Technical Skills: Be sure to include your scripting skills and experience with monitoring tools in your application. Mention any familiarity with Azure cloud services and server management, as these are crucial for the role.
How to prepare for a job interview at 4square Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with CAD applications and server management in detail. Highlight specific projects where you've successfully implemented or supported these systems, as this will demonstrate your capability to handle the technical demands of the role.
✨Understand the Company’s Needs
Research StudySmarter and understand their engineering environment and the specific applications they use. Tailor your responses to show how your skills can directly benefit their operations, particularly in application support and continuous improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you resolved incidents under pressure or improved system performance, as this will showcase your analytical and troubleshooting skills.
✨Demonstrate Strong Communication Skills
Since stakeholder engagement is crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in a way that non-technical stakeholders can understand, which will highlight your interpersonal skills.
