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For Companies At a Glance
- Tasks: Join our IT team to support and enhance diverse infrastructure systems.
- Company: We're a dynamic tech company based in Hull, focused on collaboration and growth.
- Benefits: Enjoy onsite work with parking, a collaborative culture, and opportunities for mentorship.
- Why this job: This role offers hands-on experience with cutting-edge technology and a chance to make an impact.
- Qualifications: Experience in technical support and strong skills in Windows, networking, and cybersecurity are essential.
- Other info: Participate in an on-call rota and engage in continuous learning and knowledge sharing.
The predicted salary is between 39000 - 52000 £ per year.
Job Description
Infrastructure Engineer required for my client based in Hull.
Salary approx. £45-55k+
This is an onsite role / parking is available.
About the Role
We’re seeking a proactive and technically skilled IT Engineer to join a dynamic IT team. This role goes beyond ticket resolution—it’s about fostering a culture of collaboration, continuous learning, and knowledge sharing through swarming and mentorship.
You’ll support a diverse infrastructure, including Windows, Cisco, Fortinet, Intune, Azure, Active Directory, SQL, Rubrik, Hyper-V, Meraki, and Cybersecurity. The ideal candidate will combine deep technical expertise with a passion for problem-solving and helping others grow.
Key Responsibilities
- Deliver high-quality technical support via phone, service desk, chat, or in-person interactions.
- Troubleshoot and resolve issues across:
- Windows OS & applications
- Networking (Cisco/Meraki/Fortinet) – TCP/IP, DNS, DHCP, VPN
- Microsoft Azure & Intune environments
- Active Directory & Group Policy administration
- Hyper-V virtualization
- Cybersecurity best practices
- Lead or actively engage in swarming sessions to tackle complex issues while sharing knowledge.
- Serve as a subject matter expert, owning key system streams and mentoring team members.
- Assist in project rollouts, upgrades, and multi-site deployments.
- Maintain and enhance IT documentation, processes, and knowledge base articles.
- Uphold IT security policies and data protection standards.
- Participate in an on-call rota for out-of-hours support (including weekends on rotation).
- Ensure SLA compliance, driving timely resolution of incidents and service requests.
Required Skills & Qualifications
- Proven experience in technical support/Infrastructure duties (multi-site or enterprise preferred).
- Strong expertise in:
- Windows OS & desktop environments
- Cisco & Meraki networking
- Fortinet firewalls
- Excellent troubleshooting and problem-solving abilities.
- Strong customer service mindset with clear communication skills.
- A collaborative approach, with the ability to mentor and guide others.
- Positive attitude and a drive for continuous improvement.
Preferred Qualifications
- IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL).
- Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk).
- Knowledge of automation tools/scripting (a plus).
Infrastructure Engineer employer: 4square Recruitment Ltd
Contact Detail:
4square Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows OS, Cisco networking, and Azure. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past challenges you've faced in technical support roles. Be ready to explain how you approached these issues and what the outcomes were, as this aligns with the role's focus on troubleshooting.
✨Tip Number 3
Highlight any experience you have with mentoring or training others, as this role values collaboration and knowledge sharing. Think of specific instances where you've helped a colleague or led a project that involved teamwork.
✨Tip Number 4
Research StudySmarter and our culture of continuous learning. Be prepared to discuss how you can contribute to this environment, perhaps by sharing your own learning experiences or suggesting ways to enhance team collaboration.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Engineer role. Focus on your technical expertise in Windows, Cisco, Azure, and other mentioned technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and mentoring. Mention specific examples of how you've contributed to team success and continuous learning in previous roles.
Highlight Relevant Certifications: If you have any IT certifications like CompTIA A+ or Microsoft Modern Desktop Administrator, be sure to include them prominently in your application. This can set you apart from other candidates.
Showcase Soft Skills: In your application, emphasise your customer service mindset and communication skills. Provide examples of how you've successfully collaborated with teams or mentored others in past positions.
How to prepare for a job interview at 4square Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with the specific technologies mentioned in the job description, such as Windows, Cisco, and Azure. Highlight any relevant projects or challenges you've tackled that demonstrate your technical expertise.
✨Emphasise Collaboration and Mentorship
Since the role involves fostering a culture of collaboration, be ready to share examples of how you've worked in teams or mentored others. Discuss any experiences where you led swarming sessions or contributed to knowledge sharing.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss your approach to troubleshooting and resolving complex issues. You might be asked to walk through a specific problem you solved, so think of a few examples that showcase your analytical skills and customer service mindset.
✨Understand IT Security Practices
Given the emphasis on cybersecurity in the role, brush up on best practices and be ready to discuss how you've implemented security measures in previous positions. This will show your commitment to upholding IT security policies.
