Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st line IT support and troubleshoot issues for diverse clients.
- Company: Join a well-established and growing tech company based in Hull.
- Benefits: Fully remote work, supportive team, and opportunities for skill development.
- Other info: Access to a vehicle needed for client visits; great career growth potential.
- Why this job: Perfect for problem-solvers eager to enhance their technical skills in a dynamic environment.
- Qualifications: 1st line IT support experience and strong troubleshooting skills required.
The predicted salary is between 25000 - 35000 £ per year.
You will need to drive and have access to a car or be in the process of learning.
We’re working with a well-established and growing company based in Hull and due to continued growth, they’re looking to bring in a Technical Support Engineer to strengthen their support team. This is a great opportunity for someone with 1st line support experience who enjoys problem-solving, working directly with users, and developing their technical skillset in a fast-paced MSP environment.
- Providing 1st line IT support across a varied client base (remote, phone & on-site)
- Troubleshooting issues across desktop, applications, networking, telecoms, and printing
- Supporting installations and rollouts of new IT solutions for clients
- Contributing to improving client systems and overall IT efficiency
- Joining the on-call rota after initial onboarding period
Experience in a 1st line IT support or service desk role:
- Strong troubleshooting skills across Windows environments and Microsoft 365
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, LAN/WAN)
- Awareness of cyber security best practices
- Full UK driving licence and access to a vehicle for client visits
- Experience with Windows Server, Active Directory & Group Policy
- Exposure to Hyper-V, Azure, or Remote Desktop Services
- Knowledge of VoIP systems or web hosting/DNS
- Experience delivering IT projects end-to-end
- Microsoft certifications (e.g. Microsoft 365 Administrator Expert)
- Exposure to Apple or Linux environments
Supportive team environment with opportunities to grow your skills.
IT Support Engineer {FULLY REMOTE} in Hull employer: 4square Recruitment Ltd
Contact Detail:
4square Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, join relevant groups on social media, and attend virtual meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your troubleshooting successes and projects you've worked on. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for those interviews! Research common technical support scenarios and practice your responses. Be ready to demonstrate your problem-solving skills and how you handle user interactions, as this is key in a client-facing role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 1st line support experience and troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your problem-solving skills!
Show Off Your Technical Skills: We’re looking for someone who knows their way around Windows environments and Microsoft 365. Be sure to list any relevant certifications or experiences that demonstrate your technical prowess, especially in networking fundamentals!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at 4square Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows environments and Microsoft 365. Be ready to discuss troubleshooting methods for common issues, as well as any experience you have with networking fundamentals like TCP/IP and DNS.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tricky support issues in the past. Think about specific scenarios where you resolved a problem for a user or improved a system's efficiency. This will demonstrate your hands-on experience and ability to think on your feet.
✨Familiarise Yourself with the Company
Research the company’s services and client base. Understanding their business model and the types of IT solutions they provide will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for skill development, or the types of projects you might be involved in. This shows your enthusiasm and eagerness to contribute to their success.