At a Glance
- Tasks: Lead technical support teams and ensure top-notch service delivery for our clients.
- Company: Join Redfaire, a dynamic tech company transforming businesses with Oracle ERP solutions.
- Benefits: Enjoy flexible work options, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a team that values innovation and problem-solving while making a real impact.
- Qualifications: Bachelor's degree preferred; 4+ years in technical application management required.
- Other info: Remote work available; candidates from European timezones are welcome.
4Site Recruitment are seeking an experienced and enthusiastic Technical Services Manager (TSM) to join our client's growing team. This is an exciting opportunity to contribute to a business that is innovating within the construction sector while embracing modern methods of working. Company Overview: Our client is a globally recognized leader in the construction industry, delivering high-quality projects across commercial, residential, and fit-out sectors. Known for their innovative approach and commitment to excellence, they are experiencing a significant growth phase, providing an exceptional opportunity for talented professionals to contribute to and grow with their success. With a reputation for delivering complex, high-profile projects, the business fosters a collaborative and energetic work environment that values fresh perspectives and ambition. Key Responsibilities: Oversee and manage all technical services across projects, ensuring smooth delivery and operational excellence. Collaborate with project teams, contractors, and stakeholders to drive results on high-profile construction projects. Provide technical expertise, leadership, and mentorship to ensure project success. Work with a team of like-minded, driven professionals who value fresh ideas and energy. What They're Looking For: Young, energetic professionals with proven experience in technical services. A driven individual keen to join a company at an exciting growth stage. Someone who aligns with a youthful and ambitious team culture The right attitude to help drive the company forward during this exciting chapter. Why Join? Be part of a forward-thinking business that celebrates growth and innovation. Work alongside a young, ambitious, and collaborative team. Enjoy career progression opportunities as the company expands its operations. Make your mark during a pivotal period of growth and success. How to Apply: If you are a proactive, experienced Technical Services Manager who is ready to step into a fast-paced and exciting environment, apply today
Technical Service Manager employer: 4Site Recruitment
Contact Detail:
4Site Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Manager
✨Tip Number 1
Familiarize yourself with Oracle ERP and JD Edwards technologies. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your experience in managing technical support teams and your ability to ensure SLA compliance. Be ready to discuss specific examples of how you've successfully managed similar situations in the past.
✨Tip Number 3
Showcase your problem-solving skills by preparing to discuss complex technical issues you've resolved. This will illustrate your analytical abilities and systematic approach to challenges.
✨Tip Number 4
Emphasize your communication skills, especially in a remote team setting. Be prepared to share experiences where effective communication led to successful project outcomes or improved team collaboration.
We think you need these skills to ace Technical Service Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Service Manager position at Redfaire. Understand the responsibilities and required skills, especially focusing on the technical environment and service requirements.
Tailor Your CV: Customize your CV to highlight relevant experience in technical application delivery management, particularly with JD Edwards ERP or similar technologies. Emphasize your problem-solving skills and any experience with SLA compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and your ability to work in both remote and office-based environments. Mention specific examples of how you've successfully managed technical support incidents or led service improvement initiatives.
Highlight Relevant Skills: In your application, make sure to emphasize your analytical skills, attention to detail, and familiarity with Microsoft products. Provide examples of how you've applied these skills in previous roles to demonstrate your fit for the position.
How to prepare for a job interview at 4Site Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with complex technical application delivery management, especially if you have worked with JD Edwards ERP or similar technologies. Highlight specific projects where you successfully managed technical issues and delivered results.
✨Demonstrate Problem-Solving Skills
Since the role requires strong analytical and problem-solving skills, come ready with examples of how you've tackled challenging technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Effectively
Strong oral and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to explain complex technical concepts in a way that is easy to understand.
✨Understand the Company’s Goals
Research Redfaire's mission and values, particularly their focus on transforming business through technology. Be prepared to discuss how your skills and experiences align with their goals and how you can contribute to building long-term partnerships with customers.