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- Tasks: Be the go-to person for clients, resolving queries and delivering top-notch service.
- Company: Join 4site Consulting, a family-run Health & Safety consultancy with a supportive culture.
- Benefits: Enjoy a company pension, events, 23 days leave, and professional development opportunities.
- Why this job: Make a real impact in a dynamic team while building strong client relationships.
- Qualifications: Customer service experience, strong communication skills, and attention to detail required.
- Other info: Great career progression as the company expands and values your contributions.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive and customer-focused Client Services Coordinator to join our team. In this role, you will act as the main point of contact for our clients, helping to resolve enquiries and supporting the delivery of outstanding service. This is a key position within our business, offering excellent opportunities for career progression as the company continues to expand.
Responsibilities:
- Prepare and process client quotations and instructions accurately and efficiently, ensuring compliance with company service level agreements (SLAs).
- Communicate confidently with new and existing clients via telephone and email, promoting our services and maintaining high levels of client satisfaction.
- Accurately input and maintain client data within our electronic database, ensuring records are kept up to date.
- Assist with marketing and promotional initiatives to strengthen brand presence and support business growth targets.
- Deliver exceptional customer service that reflects the values and standards of our organisation.
Qualifications:
- Enthusiastic, motivated, and customer-focused with a strong work ethic.
- Proven experience in a customer service or client-facing role.
- Strong relationship-building and communication skills.
- Highly organised with good attention to detail.
- Competent in Microsoft Office applications.
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we have delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you are collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
- Company pension
- Company events
- 23 days annual leave plus bank holidays
- Christmas close down
- Professional membership reimbursement
- All tech, equipment and PPE provided that is required for your role
- Company-funded role relevant training and development.
Client Services Coordinator in Tiptree employer: 4site Consulting Ltd
Contact Detail:
4site Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator in Tiptree
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Services Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and client management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your enthusiasm! When you get the chance to speak with potential employers, let your passion for customer service shine through. Share examples of how you've gone above and beyond for clients in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Client Services Coordinator in Tiptree
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service experience and skills that match the Client Services Coordinator role. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your strong communication abilities. Use clear and confident language in your application to reflect how you would engage with clients.
Highlight Your Organisational Skills: Being highly organised is key for this position. Share examples from your past experiences where you’ve successfully managed multiple tasks or maintained accurate records, as this will show us you’re up for the challenge!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at 4site Consulting Ltd
✨Know the Company Inside Out
Before your interview, take some time to research 4site Consulting. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Client Services Coordinator, your ability to handle client enquiries is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or improved client satisfaction. Be ready to discuss how you can bring that same level of service to 4site.
✨Demonstrate Your Organisational Skills
This role requires strong attention to detail and organisation. Think of specific instances where you managed multiple tasks or maintained accurate records. Highlighting these skills will reassure the interviewers that you can handle the responsibilities of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within 4site. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
