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- Tasks: Be the go-to person for clients, resolving queries and delivering top-notch service.
- Company: Join 4site Consulting, a family-run Health & Safety consultancy with a supportive culture.
- Benefits: Enjoy a company pension, 23 days leave, training, and all necessary tech provided.
- Why this job: Make a real impact in client relationships while growing your career in a dynamic team.
- Qualifications: Customer service experience, strong communication skills, and attention to detail are essential.
- Other info: Great opportunities for career progression as we continue to expand.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive and customer-focused Client Services Coordinator to join our team. In this role, you will act as the main point of contact for our clients, helping to resolve enquiries and supporting the delivery of outstanding service. This is a key position within our business, offering excellent opportunities for career progression as the company continues to expand.
What you’ll be doing:
- Prepare and process client quotations and instructions accurately and efficiently, ensuring compliance with company service level agreements (SLAs).
- Communicate confidently with new and existing clients via telephone and email, promoting our services and maintaining high levels of client satisfaction.
- Accurately input and maintain client data within our electronic database, ensuring records are kept up to date.
- Assist with marketing and promotional initiatives to strengthen brand presence and support business growth targets.
- Deliver exceptional customer service that reflects the values and standards of our organisation.
About you:
- Enthusiastic, motivated, and customer-focused with a strong work ethic.
- Proven experience in a customer service or client-facing role.
- Strong relationship-building and communication skills.
- Highly organised with good attention to detail.
- Competent in Microsoft Office applications.
About us:
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we have delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.
If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
- Company pension
- Company events
- 23 days annual leave plus bank holidays
- Christmas close down
- Professional membership reimbursement
- All tech, equipment and PPE provided that is required for your role
- Company-funded role relevant training and development.
Client Services Coordinator in Chelmsford employer: 4site Consulting Ltd
Contact Detail:
4site Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Coordinator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Services Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to confidently explain why you're the perfect fit for their team. Highlight your customer service experience and how you can help maintain high levels of client satisfaction.
✨Tip Number 3
Stay organised! Keep track of the companies you’ve applied to and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates like you. Plus, it shows you’re genuinely interested in joining our team at 4site Consulting.
We think you need these skills to ace Client Services Coordinator in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Coordinator role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in joining our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated with clients in the past.
Highlight Your Organisational Skills: Being organised is key for this position. In your application, mention any tools or methods you use to stay organised, especially when managing client data or handling multiple tasks. We love to see how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at 4site Consulting Ltd
✨Know the Company Inside Out
Before your interview, take some time to research 4site Consulting. Understand their values, services, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Client Services Coordinator, your ability to communicate and build relationships is key. Prepare examples from your past experiences where you've successfully resolved client issues or enhanced customer satisfaction. Be ready to discuss how you can bring that same energy to 4site.
✨Be Organised and Detail-Oriented
Since the role requires maintaining accurate client data and processing quotations, demonstrate your organisational skills during the interview. You might want to mention any tools or methods you use to stay organised and ensure accuracy in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's growth plans, or how they measure client satisfaction. This shows you're engaged and thinking about how you can contribute to their success.