Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Transport vulnerable passengers safely and support their wellbeing during journeys.
- Company: Join a dedicated Fleet Operations team focused on high-quality community transport services.
- Benefits: Earn £12.26ph with flexible hours, working only during term time.
- Why this job: Make a real difference in people's lives while gaining valuable experience in customer care.
- Qualifications: Full clean driving licence required; experience with vulnerable groups is a plus.
- Other info: This is a temporary role for 3 months, Monday to Friday.
SEND Passenger Assistant – Nottinghamshire Salary: £12.26ph Contract Type: Temp 3 months initial Hours: 07:30-09:30 and 14:30-16:30 Monday to Friday. term time only Are you committed to providing safe, reliable transport and supporting the wellbeing of vulnerable passengers? We are looking for a dedicated Fleet Driver / Passenger Transport Assistant to join our Fleet Operations team and play a vital role in delivering high-quality transport services to service users across the community. About the Role As part of the Fleet Operations team, you will be responsible for the safe transportation of passengers—many of whom may have mobility needs or require additional support. You will operate a range of fleet vehicles, assist passengers on and off vehicles, ensure vehicle cleanliness, and support service delivery within our Day Services when needed. This is a frontline role where professionalism, patience, and a strong focus on safety and customer care are essential. Key Responsibilities Safely transport passengers in accordance with operational procedures and safety standards. Provide support to vulnerable passengers, ensuring their comfort and wellbeing during journeys. Operate and maintain fleet vehicles in line with council policies and legal requirements. Ensure wheelchair users and all passengers are secured and transported safely. Complete relevant documentation, including vehicle logs and fare collection records. Wear appropriate PPE and follow all health and safety procedures. Support Day Services when based at the Day Centre, assisting with service users as required. Maintain vehicle cleanliness to a high standard. Respond to emergency or urgent transport needs as directed. Report any concerns regarding vehicle safety or passenger welfare promptly. About You We’re looking for someone who: Has a full, clean driving licence (D1 category preferred or willingness to train). Has experience working with vulnerable groups or in a transport-related environment. Understands and applies safe working practices and passenger safety requirements. Is reliable, punctual, and committed to delivering excellent customer service. Can work as part of a team and communicate effectively with colleagues and passengers. Is flexible and able to respond to changing service needs, including emergencies. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on ((phone number removed)) or email (url removed)
Passenger Assistant employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable passengers. Understanding their requirements will not only help you in interviews but also demonstrate your commitment to providing excellent support.
✨Tip Number 2
Highlight any previous experience you have working with vulnerable groups or in transport roles. Be ready to share specific examples of how you've ensured safety and comfort for passengers in past positions.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety procedures relevant to passenger transport. Being able to articulate these practices shows that you take safety seriously, which is crucial for this role.
✨Tip Number 4
Demonstrate your flexibility and teamwork skills during the interview. Share instances where you've adapted to changing situations or worked collaboratively with others to meet service needs.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Passenger Assistant position. Tailor your application to highlight relevant experience, especially in working with vulnerable groups.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you provided support to vulnerable individuals or worked in a transport-related environment. Use specific examples to demonstrate your skills and commitment to safety and customer care.
Showcase Your Skills: Make sure to mention your full, clean driving licence and any experience you have with operating vehicles. If you have training or certifications related to passenger safety or first aid, include those as well.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for providing safe transport and supporting the wellbeing of passengers. Address how your values align with the company's mission and your ability to respond to changing service needs.
How to prepare for a job interview at 4Recruitment Services
✨Show Your Commitment to Safety
Emphasise your understanding of safety protocols and procedures during the interview. Discuss any previous experiences where you ensured passenger safety, especially when working with vulnerable groups.
✨Demonstrate Empathy and Patience
As a Passenger Assistant, you'll be working with individuals who may need extra support. Share examples of how you've shown empathy and patience in past roles, highlighting your ability to make passengers feel comfortable and secure.
✨Highlight Teamwork Skills
This role requires effective communication and collaboration with colleagues. Be prepared to discuss how you've successfully worked as part of a team in previous jobs, and how you can contribute positively to the Fleet Operations team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in emergency situations. Think of scenarios where you had to respond quickly and effectively, and be ready to explain your thought process and actions taken.
