At a Glance
- Tasks: Provide top-notch customer service during evenings and weekends.
- Company: Join a dynamic team at 4Recruitment Services in Lincolnshire.
- Benefits: Flexible hours, valuable experience, and a supportive work environment.
- Other info: 3-month contract with opportunities for growth and development.
- Why this job: Perfect for night owls looking to make a difference in customer care.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 12 - 15 £ per hour.
4Recruitment Services is seeking a Customer Service Advisor for out-of-hours calls based in Lincolnshire. This role involves working 20 hours per week during evenings, overnight, and weekends to ensure excellent customer service.
The ideal candidate will possess strong communication skills and demonstrate flexibility in their schedule. Candidates must be proficient in Microsoft Office and Windows.
This is a 3-month contract position with responsibilities focused on delivering quality service during non-standard hours.
Night & Weekend Customer Service Advisor (20h/wk) employer: 4Recruitment Services
4Recruitment Services is an excellent employer that values flexibility and work-life balance, making it an ideal choice for those seeking part-time opportunities. With a supportive work culture that prioritises employee growth and development, team members are encouraged to enhance their skills while providing exceptional service to customers. Located in Lincolnshire, the company offers a unique chance to work during evenings and weekends, allowing for a rewarding experience in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night & Weekend Customer Service Advisor (20h/wk)
✨Tip Number 1
Make sure to highlight your availability in your conversations. Since this role is all about working evenings and weekends, let them know you’re flexible and ready to jump in whenever needed!
✨Tip Number 2
Brush up on your communication skills! Practice answering common customer service scenarios so you can showcase your ability to handle calls smoothly during the interview.
✨Tip Number 3
Don’t forget to show off your tech skills! Be prepared to discuss your experience with Microsoft Office and Windows, as they’re key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Night & Weekend Customer Service Advisor (20h/wk)
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about customer service, make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and handle their queries effectively.
Flexibility is Key:This position requires working evenings, overnight, and weekends, so let us know about your availability. We appreciate candidates who can adapt their schedules to meet our needs!
Get Familiar with Microsoft Office:Proficiency in Microsoft Office is a must for this role. If you have experience using these tools, be sure to mention it in your application. We love seeing candidates who are tech-savvy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Availability
Since this role involves working evenings, overnight, and weekends, be ready to discuss your flexibility. Highlight any previous experience you have with non-standard hours and how you managed your schedule.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples of how you've effectively handled customer queries or complaints in the past. Practise clear and concise responses to common customer service scenarios.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a must for this role. Brush up on your skills, especially in Word and Excel. You might be asked about how you use these tools in a customer service context, so have some examples ready.
✨Research 4Recruitment Services
Understanding the company’s values and mission can give you an edge. Look into their approach to customer service and think about how your personal values align with theirs. This will help you answer questions more authentically.
