Neighbourhood Response Officer

Neighbourhood Response Officer £25 per hour
Location: Various neighbourhoods around SE london
Contract: Temporary / Contract Hybrid working

We are looking for a dedicated Neighbourhood Response Officer to help ensure our neighbourhoods are places where people want to live. You ll play a key role in delivering safe, clean, and well-maintained environments by working directly with residents, local groups, and partner agencies.

Key responsibilities include:

• Carrying out regular estate inspections and following up on fire safety
• Investigating tenancy breaches and anti-social behaviour
• Supporting vulnerable residents and assessing sustainment needs
• Collaborating with local partners on safety and community improvements
• Representing in court proceedings and assisting with evictions
• Supporting decants, property checks, and tenancy sign-ups

Ideal candidates will have:

• Strong customer service experience, especially face-to-face
• Confidence working independently and with external partners
• The ability to assess situations and exercise good judgement
• A proactive, solution-focused approach with resilience under pressure
• A full UK driving licence and access to a vehicle
• Willingness to respond to incidents at short notice and occasionally work evenings or weekends

If you\’re committed to making a difference in local communities and want a varied, impactful role, we d love to hear from you.

Apply now to help shape stronger, safer neighbourhoods.

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.