At a Glance
- Tasks: Provide proactive admin support and excellent customer service for the Hub Inclusion Team.
- Company: Join a supportive council team dedicated to inclusive education.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on inclusivity and teamwork.
- Why this job: Make a difference in the lives of students while developing your administrative skills.
- Qualifications: Strong communication skills and experience in administration are essential.
The predicted salary is between 48000 - 48000 € per year.
Contract: £200 per day
Full time, Onsite 3 days per week, work from home 2 days per week
Duties and Responsibilities:
- Provide proactive admin support across Hub Inclusion Team activities
- Be the first point of contact, delivering excellent customer service
- Respond promptly to calls/emails and maintain accurate records
- Communicate clearly, inclusively and respectfully with diverse audiences
- Manage enquiries (including sensitive/confidential) professionally
- Support scheduling, appointments and diary coordination
- Maintain databases and admin systems in line with council processes
- Take accurate minutes and support partnership/SEND meetings
- Organise meetings, events and training sessions end-to-end
- Prepare documents, reports and statutory returns
- Keep stakeholders informed with clear, up-to-date case information
- Maintain accurate SEN pupil data in line with requirements
- Gather feedback to continuously improve service delivery
To find out more information please contact Abbie.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
SEND Administrator in Medway employer: 4Recruitment Services
As a SEND Administrator with our Medway-based team, you will thrive in a supportive and inclusive work culture that prioritises professional development and employee well-being. Enjoy the flexibility of working from home two days a week while being part of a dedicated team that values excellent customer service and effective communication. With opportunities for growth and a commitment to continuous improvement, this role offers a meaningful way to contribute to the community.
StudySmarter Expert Advice🤫
We think this is how you could land SEND Administrator in Medway
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, join relevant groups on social media, and attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to SEND administration. Think about how you can showcase your customer service skills and your ability to manage sensitive information effectively.
✨Tip Number 3
When you get an interview, don’t just focus on what you can do; show them how you can add value to their team. Bring examples of how you've successfully managed enquiries or organised events in the past.
✨Tip Number 4
Apply through our website for the best chance at landing that SEND Administrator role. We’re all about making connections and helping you find the right fit, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace SEND Administrator in Medway
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the SEND Administrator role. Highlight your relevant experience in admin support and customer service, as well as any specific skills that match the job description.
Showcase Your Communication Skills:Since you'll be dealing with diverse audiences, it's crucial to demonstrate your ability to communicate clearly and respectfully. Use examples in your application that showcase how you've successfully managed enquiries or communicated sensitive information in the past.
Be Detail-Oriented:Attention to detail is key in this role, especially when maintaining accurate records and databases. Make sure your application is free from errors and clearly organised, reflecting your ability to manage data effectively.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures it reaches us directly and allows you to easily track your application status. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the SEND Administrator role. Familiarise yourself with the key responsibilities like providing admin support and managing sensitive enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is crucial. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. This will demonstrate your ability to communicate clearly and respectfully with diverse audiences.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, especially regarding sensitive information or diary coordination. Think of scenarios where you had to manage multiple tasks or maintain confidentiality, and be ready to discuss your approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Hub Inclusion Team and their processes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
