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- Tasks: Provide excellent customer service and build relationships within the community.
- Company: Join Peabody, a growing organisation focused on community wellbeing.
- Benefits: Competitive pay of ÂŁ27.76ph and hybrid working options.
- Why this job: Be the face of Peabody and make a real difference in local communities.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to work in a dynamic environment with a focus on community support.
The predicted salary is between 22 - 33 ÂŁ per hour.
London (SE1) – Hybrid
ÂŁ27.76ph
Role purpose:
A challenging role, part of a growing business and adding significant value by providing excellent customer service across the new organisation. The role requires natural ability to network and build effective relationships with key colleagues across the organization. It requires a flexible approach, providing a local service which is tailored to the requirements of the individual and local community.
Key results:
- To provide excellent personal customer service by working in partnership with internal and external stakeholders to ensure our customers’ needs are met and the departmental/team objectives are achieved.
- To ensure our homes and local communities are desirable places to live.
- To be “the face of Peabody” when out and about, representing the company positively.
Role Responsibilities:
- To ensure properties are safe and compliance is maintained with the terms of the tenancy, lease or management agreement.
- To deliver high standards in housing management.
- To provide a flexible face to face service with a commitment to solving problems quickly and efficiently.
- Identify and provide support for vulnerable customers. Reporting and acting on safeguarding concerns resulting in better coordinated services to ensure the wellbeing of our customers is a priority.
Neighborhood Manager in London employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighborhood Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Peabody and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Use platforms like LinkedIn to connect with current employees or join relevant groups. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and community engagement. Role-play with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to make a difference in the community.
We think you need these skills to ace Neighborhood Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighborhood Manager role. Highlight your customer service experience and any relevant skills that show you can build relationships and support the community.
Showcase Your Flexibility: In your application, emphasise your ability to adapt to different situations. Mention any past experiences where you've successfully tailored your approach to meet the needs of individuals or communities.
Be Personable: Since this role is all about being 'the face of Peabody', let your personality shine through in your written application. Use a friendly tone and share anecdotes that demonstrate your commitment to excellent customer service.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understanding the demographics, challenges, and opportunities will help you demonstrate your commitment to providing tailored services and building effective relationships.
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in the past. Think about situations where you solved problems quickly or went above and beyond for a customer. This will show that you can embody the role's purpose of being 'the face of Peabody'.
✨Demonstrate Flexibility
The role requires a flexible approach, so be ready to discuss how you've adapted to changing circumstances in previous roles. Share stories that highlight your ability to pivot and provide solutions that meet individual needs within a community context.
✨Engage with Stakeholders
Since the job involves working with both internal and external stakeholders, think about how you can illustrate your networking skills. Prepare to talk about how you've built relationships in the past and how you plan to engage with various parties to ensure customer needs are met.
