At a Glance
- Tasks: Manage anti-social behaviour cases and tenancy fraud investigations in the Morden area.
- Company: Join a leading housing association dedicated to community safety and support.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth and collaboration with local agencies.
- Why this job: Make a real difference in your community by tackling anti-social behaviour and supporting victims.
- Qualifications: Experience in anti-social behaviour and strong investigative skills required.
The predicted salary is between 36000 - 60000 £ per year.
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist. The client will only consider candidates who have extensive experience in ASB. The post holder will be covering the Morden area.
The Tenancy Specialist will be required to:
- Provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement.
- Be responsible for case management and will work closely with field-based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost-effective and proportionate action is taken.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally.
- The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action.
- Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims.
- Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs.
- Represent Clarion HA at court for tenancy fraud, ASB and other (non-arrears) tenancy related legal cases such as legal disrepair as required.
- Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc.
- Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and/or on surveillance operations to ensure a coordinated response.
- Liaising with internal and external agencies such as Women’s Aid, NFI, local authorities, mediation, solicitors or support services.
ESSENTIAL REQUIREMENTS INCLUDE:
- Essential your CV confirms experience in Anti-Social Behaviour (ASB).
- Housing background would be beneficial.
- An excellent understanding of anti-social behaviour and/or tenancy fraud.
- Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair.
- Experience of investigative interviewing, ideally for fraud and/or ASB.
- Good investigative, intelligence gathering and problem-solving skills.
- Positive mindset with a focus on solutions.
- Able to weigh up different views, exercise good judgement and make decisions.
- Confident and able to challenge in a positive and constructive manner.
- Resilient and adaptable.
- Excellent communicator, able to adapt approach to the audience.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact our Team.
ASB Tenancy Specialist in London employer: 4Recruitment Services
4Recruitment Services is an excellent employer, offering a supportive work culture that prioritises safety and teamwork in the Buckinghamshire area. Employees benefit from comprehensive training and development opportunities, ensuring career growth while working in a vital role that contributes to community well-being. With provided uniforms and PPE, the company fosters a professional environment where every team member is valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Tenancy Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and anti-social behaviour sectors. We all know that sometimes it’s not just what you know, but who you know. Attend local events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy fraud and ASB legislation. We want you to be the go-to expert in the room! Practise answering common interview questions and think about how your experience aligns with the role of an ASB Tenancy Specialist.
✨Tip Number 3
Showcase your problem-solving skills during interviews. We know that dealing with complex cases is part of the job, so be ready to discuss specific examples where you’ve successfully managed challenging situations. This will demonstrate your resilience and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Make sure your application highlights your relevant experience in ASB and tenancy management, and let us help you land that dream job!
We think you need these skills to ace ASB Tenancy Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your extensive experience in Anti-Social Behaviour (ASB) and tenancy fraud. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling ASB and how your background makes you the perfect fit for the Tenancy Specialist role. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've successfully managed complex cases or resolved issues related to ASB or tenancy fraud. We love seeing how you approach challenges and find solutions!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 4Recruitment Services
✨Know Your ASB Inside Out
Make sure you brush up on your knowledge of anti-social behaviour and tenancy fraud. Be ready to discuss specific cases you've handled, the legislation involved, and how you approached investigations. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your investigative and problem-solving abilities. Think about times when you had to make tough decisions or challenge others positively. This will demonstrate your resilience and adaptability, which are key for this role.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with various agencies and representing the organisation in court, being an excellent communicator is crucial. Tailor your communication style to suit different audiences, and don’t hesitate to ask clarifying questions during the interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your judgement and decision-making skills. Prepare by thinking through potential situations you might face in the role, such as handling a complex tenancy case or working with external partners. This will help you demonstrate your ability to weigh different views and take appropriate action.
