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- Tasks: Be the go-to person for residents, providing info and support in Adult Social Care.
- Company: Join a supportive team dedicated to enhancing community wellbeing.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience and knowledge of care regulations preferred.
- Other info: A rewarding role with a focus on independence and community support.
The predicted salary is between 17 - 22 £ per hour.
You will act as the first point of contact for residents and carers, providing high-quality information, advice, and initial conversations using a strengths-based approach. You will carry out non-complex assessments, act as a Trusted Assessor, recommend Telecare and simple equipment, and develop outcome-focused support plans to promote independence and wellbeing.
Key responsibilities
- Handle enquiries and initial conversations for Adult Social Care
- Complete strengths-based assessments and outcome-focused support plans
- Provide information, advice, and signposting to relevant services
- Identify safeguarding concerns and escalate appropriately
- Recommend and arrange Telecare and simple equipment
- Maintain accurate records and contribute to service improvement
Requirements
- Experience in a customer-facing role, ideally within Adult Social Care
- Knowledge of the Care Act, Mental Capacity Act, and safeguarding
- Strong communication and assessment skills
- Good IT skills and experience handling confidential information
Adults Information & Assessment Officer in London employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adults Information & Assessment Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the Adult Social Care field on LinkedIn or local community groups. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how your experience aligns with the strengths-based approach mentioned in the job description. Practise your responses so you can showcase your skills confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application process. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Adults Information & Assessment Officer in London
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us see your enthusiasm for supporting residents and carers. Share any relevant experiences that highlight your commitment to making a difference in people's lives.
Highlight Your Relevant Skills: Make sure to showcase your communication and assessment skills. We want to know how you've used these in previous roles, especially in customer-facing positions or within Adult Social Care.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and qualifications, as this will help us understand your fit for the role quickly.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by us, making it easier for you to be considered for the role.
How to prepare for a job interview at 4Recruitment Services
✨Know Your Legislation
Familiarise yourself with the Care Act and Mental Capacity Act. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working, and it demonstrates your commitment to safeguarding and supporting residents.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with residents and carers, practice clear and empathetic communication. Role-play common scenarios with a friend or family member to refine your ability to handle enquiries and initial conversations effectively.
✨Showcase Your Assessment Skills
Prepare to discuss your experience in conducting assessments. Think of examples where you've used a strengths-based approach and how you developed outcome-focused support plans. This will help you illustrate your practical skills during the interview.
✨Be Ready for Safeguarding Questions
Expect questions about identifying and escalating safeguarding concerns. Brush up on relevant policies and think of situations where you’ve had to act in the best interest of vulnerable individuals. This will demonstrate your awareness and readiness to handle sensitive issues.
