At a Glance
- Tasks: Handle customer service calls for social care and corporate clients during out-of-hours shifts.
- Company: Join a supportive team dedicated to excellent customer service.
- Benefits: Flexible hours, valuable experience, and the chance to develop communication skills.
- Other info: Ideal for those seeking part-time work with flexible hours.
- Why this job: Make a difference by helping customers when they need it most.
- Qualifications: Strong communication skills and good IT proficiency required.
The predicted salary is between 12 - 15 £ per hour.
Location: Lincolnshire
Hours: 20 Hours per week
Contract: 3 Month Contract
Please be aware that this is an Out of Hours position. Handling a mixture of Social Care and Corporate calls. Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00.
To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact our Team.
Customer Service Advisor Out of Hours in Lincolnshire employer: 4Recruitment Services
As a Customer Service Advisor Out of Hours with us, you will join a supportive team that values flexibility and work-life balance, especially given the unique hours of this role. We offer competitive pay, opportunities for professional development, and a culture that prioritises employee well-being, making it an ideal environment for those looking to make a meaningful impact in customer service while enjoying the benefits of working in Lincolnshire.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Out of Hours in Lincolnshire
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service. Think about your past experiences and how they relate to the role of an Out of Hours Customer Service Advisor.
✨Tip Number 3
Show off your flexibility! Since this role requires working odd hours, be ready to discuss your availability and willingness to adapt. Highlight any previous experience in similar shifts to prove you're up for the challenge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Customer Service Advisor Out of Hours in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – it really helps us understand your commitment!
Highlight Your Flexibility:Since this role involves working out of hours, make sure to emphasise your flexibility in your application. Let us know about your availability for evenings, weekends, and overnight shifts to show you're ready for the challenge!
Demonstrate Your IT Skills:We need someone who's comfortable with technology, so don't forget to mention your IT skills! If you’ve got experience with Microsoft Office and Windows, be sure to highlight that in your application.
Apply Through Our Website:To make things easier for both of us, we encourage you to apply through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Availability
Since this role requires flexibility with shifts, be prepared to discuss your availability in detail. Highlight your willingness to work evenings, weekends, and overnight shifts, as this will show that you understand the demands of the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your passion for the role.
✨Brush Up on IT Skills
Make sure you're comfortable using Microsoft Office and Windows, as these are essential for the job. You might be asked about your experience with these tools, so it’s a good idea to have some examples ready to share.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to customer service can help you align your answers during the interview, showing that you’re a great fit for their team.
