At a Glance
- Tasks: Investigate and manage insurance claims, ensuring fair and professional resolutions.
- Company: Join a dedicated Risk Management and Insurance Services team in Leicester.
- Benefits: Competitive hourly wage, full-time hours, and potential for contract extension.
- Other info: Opportunity for continuous professional development and a supportive work environment.
- Why this job: Make a real impact by protecting public resources and enhancing your professional skills.
- Qualifications: Experience in insurance claims, strong communication, and analytical skills required.
Location: Leicester LE1.
Salary: £14.62 to £15.85 per hour.
Full Time – Monday to Friday – 37 hours.
Contract: Up to October 2026 – possibly beyond.
We are looking for an experienced and motivated Insurance and Claims Officer to join our Risk Management and Insurance Services team. In this role, you will investigate and manage insurance claims made against the Council, assessing liability, gathering evidence, negotiating with claimants and insurers, and supporting the resolution of claims, including suspected fraudulent cases. You will work closely with Council services, legal colleagues, insurers, and external stakeholders to protect the Council's interests while ensuring claims are handled fairly, professionally, and in accordance with legislation and best practice.
About You
- Experience handling insurance claims within an insurance company or large organisation.
- Knowledge of common law negligence and claims investigation.
- Excellent communication, negotiation, and analytical skills.
- Strong organisational skills with the ability to manage a varied caseload.
- Good IT skills and experience using Microsoft Office applications.
- A commitment to excellent customer service and continuous professional development.
- Working towards the ACII qualification (or equivalent knowledge and experience) is desirable.
This is an excellent opportunity to join a professional team where you can make a real contribution to protecting public resources while delivering a high-quality insurance claims service.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy or other vacancies in your area please contact Liam Heddle on.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance and Claims Officer in Leicester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like 4Recruitment Services). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like 4Recruitment Services. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance and Claims Officer in Leicester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 4Recruitment Services.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 4Recruitment Services. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at 4Recruitment Services
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 4Recruitment Services to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at 4Recruitment Services, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding 4Recruitment Services's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
