Housing Officer: Tenant Services & Housing Management
Housing Officer: Tenant Services & Housing Management

Housing Officer: Tenant Services & Housing Management

Full-Time 37000 - 40000 £ / year (est.) No home office possible
4Recruitment Services

At a Glance

  • Tasks: Manage housing services and support tenants to meet council objectives.
  • Company: Rugby Council, dedicated to community-focused housing solutions.
  • Benefits: Competitive pay at £18.85 per hour and a supportive work environment.
  • Other info: Join a diverse team committed to equal opportunities and positive workplace culture.
  • Why this job: Make a real difference in people's lives while working in a collaborative team.
  • Qualifications: Experience in housing management and a passion for customer service.

The predicted salary is between 37000 - 40000 £ per year.

Contract: £18.85 per hour PAYE

Full time

Duties and responsibilities:

  • The main responsibilities of the post are to provide all housing management functions of the Council as far as they affect tenants to achieve the Council's housing objectives and the priorities of the Council.
  • To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service.
  • To contribute as a member of the wider team in creating a positive working environment.
  • To ensure that customer care is maintained to the agreed standards according to the Council's purpose, aims and values.

To find out more information please contact Abbie.

Housing Officer: Tenant Services & Housing Management employer: 4Recruitment Services

Rugby Council is an excellent employer, offering a supportive and collaborative work culture that prioritises customer care and community engagement. Employees benefit from competitive pay, opportunities for professional development, and the chance to make a meaningful impact in housing management within a vibrant local community. Join us to be part of a dedicated team committed to enhancing the lives of our tenants and achieving the Council's housing objectives.
4Recruitment Services

Contact Detail:

4Recruitment Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer: Tenant Services & Housing Management

✨Tip Number 1

Network like a pro! Reach out to current or former Housing Officers on LinkedIn or local community groups. They can give you insider info about the role and even refer you if they think you're a good fit.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of housing management and tenant services. We recommend researching Rugby Council's recent initiatives to show you're genuinely interested in their work.

✨Tip Number 3

Practice your customer service skills! Since this role is all about providing a qualitative and customer-focused service, think of examples from your past experiences where you've gone above and beyond for customers.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values.

We think you need these skills to ace Housing Officer: Tenant Services & Housing Management

Customer Service
Housing Management
Teamwork
Communication Skills
Attention to Detail
Problem-Solving Skills
Knowledge of Housing Policies
Adaptability
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Officer. We want to see how you can contribute to our housing objectives and priorities!

Showcase Customer Focus: Since customer care is key, share examples of how you've provided excellent service in previous roles. We love to see candidates who understand the importance of a qualitative and customer-focused approach.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and motivations.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at 4Recruitment Services

✨Know Your Housing Stuff

Make sure you brush up on the key housing management functions relevant to the role. Understand the Council's housing objectives and priorities, as this will show your commitment to their mission and how you can contribute effectively.

✨Showcase Customer Care Skills

Since customer care is a big part of the job, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations and what you did to ensure customer satisfaction.

✨Team Player Vibes

This role requires working in a multi-functional team, so be ready to discuss your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, highlighting your ability to create a positive working environment.

✨Ask Smart Questions

Prepare thoughtful questions to ask during the interview. This could be about the Council's future housing initiatives or how they measure success in tenant services. It shows you're genuinely interested and have done your homework!

Housing Officer: Tenant Services & Housing Management
4Recruitment Services

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