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- Tasks: Manage leasehold service charge recovery and debt management for homeowners.
- Company: Join a dedicated team focused on providing excellent housing services in Harlow.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days remote.
- Why this job: Make a real impact in the community while developing valuable skills in housing management.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This role promotes equal opportunities and values diversity in the workplace.
Home Ownership Recovery Officer
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Harlow
3 days in office – 2 days work from home
The post holder will work within the Home Ownership Team. They will be responsible for all undisputed or undefended leasehold service charge recovery including debt management duties and managing Council loans to leaseholders in accordance with the Council’s agreed policies and working practices, delivering a first class housing service that is value for money and customer focused.
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Home Ownership Recovery Officer employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Recovery Officer
✨Tip Number 1
Familiarise yourself with the specific policies and practices of the Council regarding leasehold service charge recovery. Understanding these will not only help you in interviews but also demonstrate your commitment to aligning with their values.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in debt management or leasehold services. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed customer relationships or resolved disputes. This will showcase your ability to deliver a first-class housing service.
✨Tip Number 4
Research common challenges faced in home ownership recovery roles and think about how you would address them. Being able to articulate your problem-solving strategies can set you apart from other candidates.
We think you need these skills to ace Home Ownership Recovery Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Home Ownership Recovery Officer position. Understand the key responsibilities, such as debt management and service charge recovery, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in debt management or housing services. Use specific examples to demonstrate how your skills align with the requirements of the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the key points mentioned in the job description. Explain why you are passionate about providing a first-class housing service and how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 4Recruitment Services
✨Understand the Role
Make sure you have a clear understanding of what a Home Ownership Recovery Officer does. Familiarise yourself with leasehold service charge recovery and debt management, as these will be key topics during your interview.
✨Showcase Customer Focus
Since the role is customer-focused, prepare examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations with empathy and professionalism.
✨Know the Council's Policies
Research the specific policies and practices of the Council regarding leaseholder services. Being knowledgeable about their approach will demonstrate your commitment and preparedness for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you assess if the role and the team are the right fit for you.
