Technical Support Officer in Harlow

Technical Support Officer in Harlow

Harlow Full-Time 30000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our Damp & Mould service by managing cases and coordinating appointments.
  • Company: Join a dedicated team focused on keeping homes safe and healthy.
  • Benefits: Competitive pay of £150 per day and hybrid working model.
  • Why this job: Make a real difference in residents' lives while developing your skills.
  • Qualifications: Strong communication skills and attention to detail are essential.
  • Other info: Proactive individuals with property services experience will thrive here.

The predicted salary is between 30000 - 45000 £ per year.

We’re looking for a highly organised Technical Support Officer to support our Damp & Mould service. In this role, you’ll help manage cases from first report to completion, ensuring residents receive timely updates and that all actions are completed accurately and on time.

You’ll coordinate appointments, maintain case files, assist surveyors with reports and documentation, and track progress of remedial works. Strong communication skills, attention to detail, and confidence working with repairs or housing systems are essential. Experience in property services or damp & mould support is an advantage.

If you’re proactive, customer‑focused and passionate about helping keep homes safe and healthy, we’d love to hear from you.

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Technical Support Officer in Harlow employer: 4Recruitment Services

As a Technical Support Officer with us, you'll be part of a dynamic team dedicated to improving the living conditions of our residents in Harlow. We pride ourselves on fostering a supportive work culture that values collaboration and professional growth, offering flexible hybrid working arrangements and competitive pay. Join us to make a meaningful impact while enjoying opportunities for development in a role that truly matters.
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Contact Detail:

4Recruitment Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Officer in Harlow

✨Tip Number 1

Get to know the company! Research their values and mission, especially around housing and community support. This will help you tailor your conversations and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! Since strong communication is key for the Technical Support Officer role, try role-playing common scenarios with a friend or family member. This will help you feel more confident during interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.

✨Tip Number 4

Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Technical Support Officer in Harlow

Organisational Skills
Communication Skills
Attention to Detail
Case Management
Appointment Coordination
Documentation Management
Progress Tracking
Customer Focus
Proactivity
Experience in Property Services
Knowledge of Damp & Mould Support
Confidence with Repairs or Housing Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in property services or damp & mould support. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping keep homes safe and healthy. We love seeing genuine enthusiasm for the role, so let your personality come through.

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!

How to prepare for a job interview at 4Recruitment Services

✨Know Your Stuff

Make sure you brush up on your knowledge of damp and mould issues, as well as the property services sector. Familiarise yourself with common problems and solutions, so you can confidently discuss how you would handle specific cases during the interview.

✨Show Off Your Organisational Skills

Since this role requires strong organisational abilities, be prepared to share examples of how you've successfully managed multiple tasks or projects in the past. Think about times when you coordinated appointments or maintained detailed records, and be ready to explain your approach.

✨Communicate Clearly

Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to keep residents informed and engaged.

✨Be Proactive and Customer-Focused

Emphasise your proactive nature and commitment to customer service. Share examples of how you've gone above and beyond to help clients or residents in previous roles. This will show that you're not just about completing tasks, but genuinely care about making a positive impact.

Technical Support Officer in Harlow
4Recruitment Services
Location: Harlow

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