At a Glance
- Tasks: Administer Housing Benefits and Discretionary Payments while managing a high-volume caseload.
- Company: Join a supportive local authority team in Bromley.
- Benefits: Competitive pay, potential for hybrid working, and a full-time contract.
- Other info: Equal opportunity employer committed to safe recruitment practices.
- Why this job: Make a real difference in your community by helping those in need.
- Qualifications: Experience with housing benefits and strong assessment skills required.
Location: Bromley
Rate: £23.95 per hour PAYE
Contract: Full-time contract
Working Arrangement: Initially fully onsite, with the possibility of hybrid working (up to 2 days from home per week) following induction.
Key Requirements & Experience:
- Previous experience using the Academy benefits processing system within a local authority environment to administer Housing Benefit and/or Discretionary Housing Payments (DHP) is highly desirable.
- Extensive experience in assessing and determining Discretionary Housing Payment applications is essential, including reviewing income and expenditure, applying current legislation and council policy, calculating awards, and issuing clear decision notifications.
- Ability to manage a high-volume caseload accurately and efficiently while maintaining compliance with statutory regulations, audit requirements, and service level agreements.
To find out more information please contact Abbie at.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Funding and Operations Officer employer: 4Recruitment Services
As a Funding and Operations Officer in Bromley, you will join a supportive and dynamic team dedicated to making a positive impact in the community. Our company fosters a collaborative work culture that values employee growth, offering training and development opportunities to enhance your skills. With the flexibility of hybrid working arrangements after induction, we ensure a healthy work-life balance while providing competitive pay and a commitment to equal opportunities for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Funding and Operations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in local authorities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Discretionary Housing Payments. We want you to be able to discuss your experience confidently and show how you can handle a high-volume caseload.
✨Tip Number 3
Don’t forget to showcase your compliance skills! Be ready to talk about how you’ve maintained statutory regulations and service level agreements in your previous roles. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Funding and Operations Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Funding and Operations Officer role. Highlight your experience with the Academy benefits processing system and any relevant work in local authorities. We want to see how your skills match what we're looking for!
Showcase Your Experience:When detailing your past roles, focus on your experience with Discretionary Housing Payments. Be specific about your responsibilities, like assessing applications and calculating awards. This will help us see how you can hit the ground running!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in decision notifications, so show us you can communicate effectively right from the start!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Stuff
Make sure you brush up on the Academy benefits processing system and how it works within a local authority. Familiarise yourself with Housing Benefit and Discretionary Housing Payments, as you'll want to demonstrate your understanding of these processes during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've assessed and determined DHP applications. Highlight how you reviewed income and expenditure, applied legislation, and calculated awards. This will show that you have the hands-on experience they’re looking for.
✨Demonstrate Your Organisational Skills
Since managing a high-volume caseload is key, be ready to discuss how you prioritise tasks and maintain accuracy under pressure. Share strategies you’ve used in the past to stay compliant with regulations and meet service level agreements.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values. For instance, ask about their approach to hybrid working or how they support staff in managing workloads.
