FOI & Planning Coordinator: Complaints & Info Requests

FOI & Planning Coordinator: Complaints & Info Requests

Full-Time 22.14 - 22.14 £ / hour (est.) Home office (partial)
4Recruitment Services

At a Glance

  • Tasks: Coordinate FOI requests, handle complaints, and support governance in planning services.
  • Company: Join a local authority in South London with a focus on community service.
  • Benefits: Flexible working hours and competitive pay at £22.14 per hour.
  • Other info: Opportunity to work in a dynamic environment with a focus on public service.
  • Why this job: Make a difference by ensuring transparency and supporting local governance.
  • Qualifications: Experience in handling FOI requests and strong organisational skills.

The predicted salary is between 22.14 - 22.14 £ per hour.

4Recruitment Services is seeking an experienced Freedom of Information Officer for our local authority client in South London.

The role focuses on coordinating FOI/EIR requests, handling planning service complaints, and providing governance support.

You will assist with redaction, deadlines, and performance reporting while maintaining accurate records across planning systems.

The position offers flexible working across the planning service with PAYE pay at £22.14 per hour.

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FOI & Planning Coordinator: Complaints & Info Requests employer: 4Recruitment Services

4Recruitment Services is an excellent employer, offering a supportive work culture that prioritises safety and teamwork in the Buckinghamshire area. Employees benefit from comprehensive training and development opportunities, ensuring career growth while working in a vital role that contributes to community well-being. With provided uniforms and PPE, the company fosters a professional environment where every team member is valued and empowered to make a difference.

4Recruitment Services

Contact Details:

4Recruitment Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOI & Planning Coordinator: Complaints & Info Requests

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like 4Recruitment Services, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like 4Recruitment Services and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace FOI & Planning Coordinator: Complaints & Info Requests

Freedom of Information (FOI) Knowledge
Environmental Information Regulations (EIR) Knowledge
Governance Support
Record Keeping
Redaction Skills
Deadline Management
Performance Reporting

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for 4Recruitment Services and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at 4Recruitment Services

Get to Know Public Sector Values

Before your interview with 4Recruitment Services, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for 4Recruitment Services.