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- Tasks: Respond to emergency calls and provide vital support to service users.
- Company: Join a dedicated team in Hammersmith and Fulham.
- Benefits: Earn £25.29 per hour with flexible working hours.
- Why this job: Make a real difference in people's lives during critical moments.
- Qualifications: Strong communication skills and ability to assess urgent situations.
- Other info: Opportunity for personal growth in a supportive environment.
The predicted salary is between 25 - 30 £ per hour.
Hammersmith and Fulham
£25.29 per hour
- To work within European working directives.
- To respond to all telephone and alarm calls, providing a link between the caller and appropriate services by assessing the nature of emergency calls, prioritising level of urgency and responding accordingly.
- To visit service users where necessary, driving to the property, identifying the extent of practical and emotional support required and contacting and liaising with other emergency services, agencies, next of kin etc., as appropriate.
- To be responsible for maintaining an accurate computerised record of all calls and requests for assistance from internal and external Departments and agencies and to assess such requests and liaise with the appropriate personnel.
- To install telecare alarms and equipment.
- To respond accordingly to all housing/repair issues for all Sheltered Housing, Housing Associations and Trust tenants, by calling the appropriate service.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Duty Careline Officer Out of Hours employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Careline Officer Out of Hours
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions related to emergency response and support roles, so you’re ready to impress when it counts.
✨Tip Number 3
Show off your skills! If you’ve got experience with telecare alarms or liaising with emergency services, make sure to highlight that in conversations. We want to see how you can bring value to the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Careline Officer Out of Hours
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Careline Officer role. Highlight your relevant experience in emergency response and any skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: Since this role involves responding to calls and liaising with various services, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle those urgent situations effectively.
Highlight Your Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've successfully dealt with emergencies or challenging situations in the past. This will help us see your potential in action.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at 4Recruitment Services
✨Know Your Role
Make sure you understand the responsibilities of a Duty Careline Officer. Familiarise yourself with emergency response protocols and the types of calls you might handle. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Communication Skills
Since this job involves responding to calls and liaising with various services, practice clear and concise communication. Think about examples from your past experiences where you effectively communicated in high-pressure situations. This will highlight your ability to stay calm and professional.
✨Demonstrate Empathy and Support
As a Duty Careline Officer, you'll be providing emotional support to service users. Prepare to discuss how you've handled sensitive situations in the past. Share specific examples that showcase your empathy and ability to assess needs quickly.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through potential emergency situations you might face in this role. Practise how you would prioritise calls and respond to different levels of urgency, as this will show your critical thinking skills.
