At a Glance
- Tasks: Provide exceptional customer service during out-of-hours shifts, handling diverse calls.
- Company: Join a supportive team dedicated to excellent service in Lincolnshire.
- Benefits: Flexible hours, valuable experience, and the chance to develop communication skills.
- Other info: Ideal for those seeking evening and weekend work with a passion for service.
- Why this job: Make a difference by helping customers when they need it most.
- Qualifications: Strong communication skills and basic IT proficiency required.
Lincolnshire
20 Hours per week
3 Month Contract
Please be aware that this is an Out of Hours position. Handling a mixture of Social Care and Corporate calls. Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00.
To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email.
Customer Service Advisor Out of Hours employer: 4Recruitment Services
As a Customer Service Advisor Out of Hours with us, you will join a supportive team dedicated to providing exceptional service in a dynamic environment. We offer flexible working hours that accommodate your lifestyle, alongside opportunities for professional growth and development. Our inclusive work culture values every employee's contribution, making it an ideal place for those seeking meaningful and rewarding employment in Lincolnshire.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Out of Hours
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what it means to be a Customer Service Advisor, especially during out-of-hours shifts. This will help you show your passion for delivering excellent customer service in interviews.
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability for those late-night and weekend shifts. Highlighting your willingness to work odd hours can really set you apart from other candidates.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office. You might get asked about your experience with these tools, so being prepared can give you an edge. We all know how important good tech skills are in customer service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor Out of Hours
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – we love to hear those stories!
Highlight Your Flexibility:Since this role involves working out of hours, make sure to emphasise your flexibility in your application. Let us know that you're ready and willing to work evenings, weekends, and even overnight shifts.
Demonstrate Your IT Skills:We need someone who's comfortable with technology, so don't forget to mention your IT skills! If you're proficient in Microsoft Office and Windows, make it clear in your application – it’ll definitely catch our eye.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Availability
Since this role requires flexibility with shifts, be prepared to discuss your availability in detail. Highlight your willingness to work evenings, weekends, and overnight shifts, as this will show that you understand the demands of the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your passion for the role.
✨Brush Up on IT Skills
Make sure you're comfortable using Microsoft Office and Windows, as these are essential for the job. You might be asked about your experience with these tools, so it’s a good idea to have some examples ready to share.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice speaking clearly and confidently about your experiences and why you want the job. Remember, the interview is your chance to make a great first impression!
