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- Tasks: Join our team as a Clerical Assistant, handling customer enquiries and updating databases.
- Company: Be part of a dynamic service dedicated to supporting children's needs.
- Benefits: Enjoy flexible working hours and opportunities for personal development.
- Why this job: Gain valuable experience in a supportive environment while making a difference in the community.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to work across different teams and enhance your skills.
The predicted salary is between 24000 - 36000 £ per year.
Attend and take part in regular team meetings and regular reviews with line manager. Provide excellent customer service. Deal with telephone and face-to-face enquiries with internal and external customers/clients of the service. Update Children\’s Services Databases and assist with information validation. Assist with requesting documents from other departments and service areas as required. Undertake word processing as required. Assist in arranging meetings, liaising with business support colleagues across the service regarding required documents and diary management of Social Work colleagues. Perform reception duties when working in an office base. Provide cover for other staff across different teams within the service when required/requested
Clerical Assistant employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant
✨Tip Number 1
Familiarise yourself with the specific databases and software used in Children's Services. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. Being able to handle both telephone and face-to-face enquiries confidently will show that you're ready for the demands of the role.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide valuable insights into the team dynamics and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or supported a team in previous roles. Highlighting your organisational skills will be key, especially since the role involves diary management and arranging meetings.
We think you need these skills to ace Clerical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Clerical Assistant. Highlight the skills and experiences you have that align with tasks like customer service, database management, and word processing.
Tailor Your CV: Make sure your CV reflects relevant experience. Include specific examples of how you've provided excellent customer service or managed administrative tasks in previous roles. Use bullet points for clarity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your ability to handle enquiries, assist with document requests, and work collaboratively in a team setting. Personalise it to reflect your understanding of the company’s values.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at 4Recruitment Services
✨Show Your Team Spirit
Since the role involves attending regular team meetings, it's essential to demonstrate your ability to work well in a team. Share examples of how you've collaborated with colleagues in the past and how you contribute to a positive team environment.
✨Customer Service Excellence
This position requires providing excellent customer service. Prepare to discuss your experience dealing with customers, both face-to-face and over the phone. Highlight specific instances where you resolved issues or went above and beyond for a client.
✨Attention to Detail
Updating databases and validating information requires a keen eye for detail. Be ready to talk about your organisational skills and any previous experience you have with data entry or administrative tasks that required accuracy.
✨Flexibility and Adaptability
The job may involve covering for other staff and liaising with various departments. Emphasise your ability to adapt to changing situations and your willingness to take on different responsibilities as needed.
