Civil Enforcement Officer

4Recruitment Services are seeking an experienced  Civil Enforcement Officer to work for a council based in Northwest London. Purpose of the role: Enforcement of on and off street parking throughout the Borough, including pay and display car parks and controlled parking zones or any other regulations as directed. Enforcement might be on foot, riding a moped or in a vehicle or through the use of camera systems. Work as part of the team carrying out surveillance of potential incidents of crime and anti­social behaviour. Record violations in accordance with legislation and working procedures to enforce parking and traffic contraventions, process contraventions into capture software, and assess possible contraventions for the possible issue of a Penalty Charge Notice.    The post holder must: Have WAMITAB Level 2 or city and guilds level 2 in Parking Enforcement and Conflict Management. be able to work a 5 over 7 shift pattern to include Saturdays. Working hours will be 40 hours per week between 7.30am to 4.30pm and 10am to 7pm the following week and vice versa. (The client also has a 20 hour per week post available.) be able to work on foot and be willing to patrol on a moped. Full training and PPE will be provided on the latter.    DUTIES AND RESPONSIBILITIES INCLUDE: Patrol the borough and identify contraventions of on-street parking, car parks and controlled parking zones, either solo or as part of a team either on foot, riding a moped or in a vehicle according to instructions. Monitor CCTV for contraventions, or process contraventions recorded by camera systems. Record and issue PCN\’s using mobile devices or manual reporting systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment. Check that relevant lining and signing is accurate and that the relevant signing and markings are adequate for the issue of a PCN. Reporting any defects to signs and lines as instructed including mobile devices and manual reporting. Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties. Report defects to highways, plus suspected abandoned vehicles by mobile devices or manual reporting systems. Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties. Deal politely with enquiries from members of the public and act as first point of contact on straightforward issues. Defuse situations that might result in a dispute. ESSENTIAL  REQUIREMENTS INCLUDE: Must have WAMITAB Level 2 or city and guilds level 2 in Parking Enforcement and Conflict Management. Trained in Civil Enforcement or capable of being trained to satisfactory standards, or to able to demonstrate relevant experience A knowledge of legislation relating to Parking Enforcement/CCTV. Must be able to work a 5 over 7 shift pattern to include Saturdays Candidates must have a full UK Driving Licence and able to patrol on foot or moped or vehicle What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email  (url removed)