At a Glance
- Tasks: Provide admin support and excellent customer service for the Hub Inclusion Team.
- Company: Join a supportive council team dedicated to inclusive education.
- Benefits: Competitive pay, flexible work options, and a chance to make a difference.
- Other info: Opportunity to grow in a dynamic environment with a focus on inclusivity.
- Why this job: Be the first point of contact and help improve services for diverse communities.
- Qualifications: Strong communication skills and experience in admin roles.
The predicted salary is between 48000 - 48000 € per year.
Contract: £200 per day
Full time: Onsite 3 days per week, work from home 2 days per week
Duties and responsibilities:
- Provide proactive admin support across Hub Inclusion Team activities
- Be the first point of contact, delivering excellent customer service
- Respond promptly to calls/emails and maintain accurate records
- Communicate clearly, inclusively and respectfully with diverse audiences
- Manage enquiries (including sensitive/confidential) professionally
- Support scheduling, appointments and diary coordination
- Maintain databases and admin systems in line with council processes
- Take accurate minutes and support partnership/SEND meetings
- Organise meetings, events and training sessions end-to-end
- Prepare documents, reports and statutory returns
- Keep stakeholders informed with clear, up-to-date case information
- Maintain accurate SEN pupil data in line with requirements
- Gather feedback to continuously improve service delivery
To find out more information please contact Abbie at.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
SEND Administrator in Chatham employer: 4Recruitment Services
As a SEND Administrator with our Medway-based Hub Inclusion Team, you will thrive in a supportive and inclusive work culture that prioritises professional development and employee well-being. Enjoy the flexibility of working from home two days a week while being part of a dedicated team that values excellent customer service and effective communication with diverse audiences. With opportunities for growth and a commitment to continuous improvement, this role offers a meaningful way to contribute to the community.
StudySmarter Expert Advice🤫
We think this is how you could land SEND Administrator in Chatham
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, join relevant groups on social media, and attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want to see how you can fit into their culture, so think about how your skills align with their mission in supporting SEND.
✨Tip Number 3
Practice your communication skills! As a SEND Administrator, you'll be dealing with diverse audiences. Role-play common scenarios with a friend to boost your confidence and ensure you can communicate clearly and respectfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace SEND Administrator in Chatham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the SEND Administrator role. We want to see how your skills align with the duties listed in the job description, so don’t hold back!
Show Off Your Communication Skills:Since you'll be dealing with diverse audiences, it's crucial to demonstrate your ability to communicate clearly and respectfully. Use examples in your application that showcase your customer service skills and how you handle enquiries professionally.
Be Detail-Oriented:Attention to detail is key in this role, especially when maintaining accurate records and databases. Make sure your application is free from typos and errors, and consider mentioning any experience you have with data management or minute-taking.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the SEND Administrator role and its responsibilities. Familiarise yourself with the key duties mentioned in the job description, such as providing admin support and managing enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is crucial. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to communicate clearly and respectfully with diverse audiences, as this will be key in the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle sensitive or confidential information. Think about scenarios where you had to manage sensitive data or maintain professionalism under pressure. Practising these responses will help you feel more confident during the interview.
✨Prepare for Admin and Organisational Tasks
Since the role involves scheduling, diary coordination, and maintaining databases, be prepared to discuss your organisational skills. Bring examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the demands of the role effectively.
