At a Glance
- Tasks: Provide friendly reception and administrative support at Family Hubs.
- Company: Local authority in South London focused on community services.
- Benefits: Earn £17.78 an hour with full-time hours, Monday to Friday.
- Other info: Opportunity to develop skills in a supportive environment.
- Why this job: Make a positive impact on families while gaining valuable experience.
- Qualifications: Experience in administration and customer service is preferred.
The predicted salary is between 37000 - 40000 £ per year.
Our local authority client based in South London are urgently seeking an experienced Business Support Officer. This position is not a Hybrid working opportunity and will be based in Family Hubs across the Borough. This position is full time 9-5 Monday to Friday.
Main Purpose of the Job: This post will be a split between administrative and reception duties depending on service need. The appointed candidate will be based in Family Hubs across the Borough. To provide a friendly and welcoming reception to all children, families, staff, professional colleagues and others visiting Family Hubs, ensuring they have access to the services they need. To provide efficient administrative support for the effective and efficient delivery of services within Family Hubs. To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
Summary of Responsibilities and Personal Duties:
- To provide a reception service at the Family Hub, ensuring all parents, carers, staff, partner agencies and visitors to the Hub receive a polite, warm and friendly welcome and are supported in accessing the services they need.
- To carry out follow up calls to Hub users as directed by the line manager.
- To ensure all families complete a Family Hub registration form and visitors and staff sign in and out of the building.
- To carry out daily and weekly health and safety checks and procedures as directed, including procedures related to site security, liaising with other site users as required. To act as a key holder for the site as needed.
- To act as a First Aider and Fire Marshall for the site, and ensure all first aid supplies are kept up to date.
- To provide support for the general administration and organisational functions of the Family Hubs, such as collating, printing and distributing documents or materials requested by the team, ordering and issuing stationery supplies and other equipment (including service-specific items) when requested, following standard approval processes.
Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Business Support Officer in Catford employer: 4Recruitment Services
As a Business Support Officer with our local authority client in South London, you will be part of a dedicated team that prioritises the well-being of families and children in the community. The role offers a supportive work culture, where your contributions directly impact service delivery, alongside opportunities for professional growth within a stable and rewarding environment. Enjoy the unique advantage of working in Family Hubs, where you can make a meaningful difference while being part of a friendly and welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Catford
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like 4Recruitment Services, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like 4Recruitment Services and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Support Officer in Catford
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for 4Recruitment Services and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at 4Recruitment Services
✨Get to Know Public Sector Values
Before your interview with 4Recruitment Services, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for 4Recruitment Services.
