At a Glance
- Tasks: Support individuals with housing issues and manage temporary accommodation records.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Competitive hourly rate, full-time hours, and potential for contract extension.
- Why this job: Make a real impact by helping people find stable housing solutions.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 20 - 24 £ per hour.
Location: Braintree, CM7.
Salary: £20 - £24 per hour.
Full Time - Monday to Friday - 37 hours.
Contract: Initially three months - possibly beyond.
Responsibilities
- Frontline Support: Conduct initial interviews with individuals presenting housing-related issues, in person or remotely.
- Case Monitoring: Track and update homelessness prevention/relief cases, ensuring assessments and documentation are completed promptly.
- Temporary Accommodation Management: Maintain accurate records of temporary accommodation occupancy, update systems (e.g., Abritas), and liaise with providers to avoid delays.
- Administrative Tasks: Prepare essential paperwork such as occupation agreements, risk assessments, and notices to quit.
- Financial Liaison: Work with internal teams (e.g., Sundry Debtors) regarding invoices and repayments for temporary accommodation.
- Benefits Coordination: Hold weekly meetings with Housing Benefit teams to resolve outstanding documentation and ensure claims are processed.
- Reporting: Provide monthly data on temporary accommodation placements, including household numbers and nights stayed.
- On-Site Support: Assist with signing up tenants, compiling inventories, and explaining tenancy conditions.
- Meeting Support: Attend and assist with meetings (e.g., Joint Referral Panel), including preparation and note-taking.
- In the absence of other clerical staff undertake administrative tasks such as copying documents, attaching documents to Abritas Housing System, preparation of duty rota etc.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy or other vacancies in your area please contact Liam Heddleon.
Housing Officer in Basildon employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Practice your responses, focusing on your experience with case monitoring and temporary accommodation management. Confidence is key, so get comfortable talking about your skills!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed administrative tasks or liaised with teams in previous roles. This will demonstrate your ability to handle the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer in Basildon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your relevant experience in frontline support and case monitoring, as this will show us you understand the job and are a great fit.
Showcase Your Skills: Don’t forget to mention your administrative skills and any experience with housing systems like Abritas. We love seeing candidates who can manage paperwork and keep things organised!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible. This helps us quickly see your qualifications and makes your application stand out.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Officer. Understand the processes involved in case monitoring, temporary accommodation management, and financial liaison. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Housing Officer, you'll be dealing with individuals facing housing issues. Prepare examples of how you've effectively communicated in challenging situations. This could be through previous roles or even volunteer work. Highlight your ability to listen and empathise.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential housing-related issues and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the department, or the tools used (like Abritas). This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.