At a Glance
- Tasks: Support and develop Social Care applications while solving technical issues.
- Company: Join a dynamic team within a large Local Authority in Worcester.
- Benefits: Competitive pay rates, dedicated support, and employee benefits programme.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in social care with innovative technology.
- Qualifications: Experience with social care applications and strong problem-solving skills.
The predicted salary is between 19 - 19 £ per hour.
Are you a passionate Application Support Officer looking for your next role? 4Recruitment Services are currently recruiting for an Application Support Officer to work in Local Authority Social Care service based in The Worcester area.
Pay Rates: £16.35 - £21.23 per hour Umbrella Rate
Information the Role: We are currently recruiting for an experienced Application Support Officer to join a busy and innovative team supporting Social Care and Enterprise Applications within a large and complex organisation. This is an exciting opportunity for someone with strong application support experience, excellent technical problem-solving abilities, and knowledge of Social Care systems such as Liquidlogic and ContrOCC.
Key Responsibilities:
- Support, maintain, and develop Social Care and Enterprise Applications
- Provide database maintenance and application support
- Investigate and resolve technical and business issues within SLA targets
- Work closely with stakeholders, service managers, and third-party suppliers
- Support system integrations and digital solutions
- Produce and maintain technical documentation
- Ensure secure application access and user support
- Support application lifecycle management and service improvements
- Work within Agile, ITIL, and Enterprise Architecture frameworks
Essential Requirements:
- Experience supporting enterprise or social care applications
- Knowledge of Liquidlogic, ContrOCC, or similar case management systems
- Strong database maintenance and support experience
- Experience working in large and complex environments
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Experience working with Agile and ITIL methodologies
Desirable:
- Local Government or Public Sector experience
- Knowledge of Enterprise Architecture tools such as iServer
- TOGAF or Agile certifications
What we offer:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy in further detail or any other vacancies, please contact our Team.
Application Support Officer - Worcester employer: 4Recruitment Services
4Recruitment Services is an exceptional employer, offering a dynamic work environment in the heart of Worcester, where you can make a meaningful impact in Local Authority Social Care. With a strong focus on employee growth and development, we provide tailored support through our dedicated consultants and a comprehensive benefits programme, ensuring that you thrive both personally and professionally. Join us to be part of an innovative team that values collaboration, technical expertise, and a commitment to improving social care services.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Officer - Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector or tech community. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of Liquidlogic and ContrOCC, and be ready to showcase your problem-solving skills with real-life examples from your past experiences.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show them you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Officer - Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Officer role. Highlight your experience with social care applications like Liquidlogic and ContrOCC, and don’t forget to showcase your problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting social care applications and how your background makes you a perfect fit for our team.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to mention your experience with database maintenance and any relevant methodologies like Agile or ITIL. This will help us understand how you can contribute to our innovative team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at 4Recruitment Services
✨Know Your Applications
Make sure you brush up on your knowledge of Liquidlogic and ContrOCC. Familiarise yourself with their functionalities and common issues users face. This will show that you're not just a candidate, but someone who understands the tools they'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Think about specific situations where you resolved issues within SLA targets. This will demonstrate your analytical abilities and how you can contribute to the team.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll be working closely with stakeholders and service managers, being able to communicate complex ideas simply is key. Consider doing mock interviews with a friend to refine your delivery.
✨Understand Agile and ITIL Frameworks
Brush up on Agile and ITIL methodologies, as these are essential for the role. Be ready to discuss how you've applied these frameworks in previous roles. Showing that you can work within these structures will give you an edge over other candidates.
