Charnwood Council invites applications for a Complaints Investigator on an ongoing hybrid basis. You will collate customer feedback to support process improvements, and act as the first point of contact for the Corporate Complaints Policy, ensuring timely, quality responses.
Investigating complaints to provide clear, evidence-based outcomes, including Stage 2 local authority cases, you will also advise services on insurance arrangements and contribute to risk management while upholding fair,
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Hybrid Complaints Investigator: Insight & Resolution in Loughborough employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an excellent employer for those seeking a flexible part-time role in finance, offering a supportive and friendly team environment. With the opportunity to work from home after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful projects within the public sector. The company prioritises employee growth and development, making it an attractive choice for individuals looking to advance their careers in a dynamic and rewarding setting.
