Debt Recovery Officer
Brent
£26.44 per day
Full Time – Hybrid Working
Job Purpose:
The post holder is required to recover and enforce collection for debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, Sundry Debt and/or any debt recovery portfolio managed within the Council.
To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, ethical debt recovery policy.
Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy.
To provide advice, information and assistance with enquiries, relating to the collection of debt, resolution of service requests, complaints, subject access requests, freedom of information and other complex or specialist areas of casework as required based on service priorities.
Principal Accountabilities and Responsibilities:
- Use a variety of debt recovery techniques to enable successful recovery of all debts and minimise financial and/or subsidy loss to the Council, demonstrating sensitivity to the financial constraints clients may face balanced with the financial interests of the Council
- Take ownership of debt cases, making arrangements, pursuing payment, taking cases through the debt recovery process.
- Maintain debt cases and produce, interpret, maintain and analyse reports, spreadsheets to meet individual, team and council wide statistics.
- Acting as the first point of contact within the recovery and enforcement team, maintaining professional communications with internal and
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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Debt Recovery Officer in London employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an excellent employer for those seeking a flexible part-time role in finance, offering a supportive and friendly team environment. With the opportunity to work from home after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful projects within the public sector. The company prioritises employee growth and development, making it an attractive choice for individuals looking to advance their careers in a dynamic and rewarding setting.
