At a Glance
- Tasks: Manage billing and collections for various council debts while ensuring compliance with legislation.
- Company: Join a supportive council team focused on community service and financial integrity.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with a commitment to equal opportunities.
- Why this job: Make a difference in your community while developing valuable financial skills.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 24.65 - 24.65 £ per hour.
Brent
£24.65ph
Full Time - Hybrid (1 day a week in office)
Responsibilities:
- Ensure that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures.
- Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing and invoicing records for all customers, database management across all lines of revenue and debt.
- To effectively resolve customer and stakeholder enquiries related to the administration, billing and recovery of all debts to a consistently high quality and so as to maximise collection and recovery of outstanding liabilities.
- To ensure that all debts progress through the appropriate recovery process to maximise collection and minimise arrears outstanding for previous years.
- Carry out collection of all revenue and debt in an efficient and objective manner, taking account of customers' individual circumstances and ability to pay but at the same time paying attention to the financial interests of the Council in terms of maximising collection.
- To carry out all duties in accordance with relevant legislation and guidance, Council policies, procedures and standards to ensure the delivery of excellent services to customers.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Billing & Collection Officer in London employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an excellent employer for those seeking a flexible part-time role in finance, offering a supportive and friendly team environment. With the opportunity to work from home after training, employees can enjoy a balanced work-life dynamic while contributing to meaningful projects within the public sector. The company prioritises employee growth and development, making it an attractive choice for individuals looking to advance their careers in a dynamic and rewarding setting.
We think you need these skills to ace Billing & Collection Officer in London
Knowledge of Council Tax and Business Rates
Debt Recovery Procedures
Legislative Compliance
Customer Service Skills
Database Management
Attention to Detail
Problem-Solving Skills
