At a Glance
- Tasks: Investigate and manage insurance claims, ensuring fair and professional resolution.
- Company: Join a dedicated Risk Management and Insurance Services team in Leicester.
- Benefits: Competitive hourly wage, full-time hours, and potential for contract extension.
- Other info: Opportunity for professional development and a commitment to excellent customer service.
- Why this job: Make a real impact by protecting public resources and enhancing your skills.
- Qualifications: Experience in insurance claims and strong communication skills required.
The predicted salary is between 15.85 - 15.85 £ per hour.
Location: Leicester LE1.
Salary: £14.62 to £15.85 per hour.
Full Time - Monday to Friday - 37 hours.
Contract: Up to October 2026 - possibly beyond.
We are looking for an experienced and motivated Insurance and Claims Officer to join our Risk Management and Insurance Services team. In this role, you will investigate and manage insurance claims made against the Council, assessing liability, gathering evidence, negotiating with claimants and insurers, and supporting the resolution of claims, including suspected fraudulent cases. You will work closely with Council services, legal colleagues, insurers, and external stakeholders to protect the Council's interests while ensuring claims are handled fairly, professionally, and in accordance with legislation and best practice.
About You
- Experience handling insurance claims within an insurance company or large organisation.
- Knowledge of common law negligence and claims investigation.
- Excellent communication, negotiation, and analytical skills.
- Strong organisational skills with the ability to manage a varied caseload.
- Good IT skills and experience using Microsoft Office applications.
- A commitment to excellent customer service and continuous professional development.
- Working towards the ACII qualification (or equivalent knowledge and experience) is desirable.
This is an excellent opportunity to join a professional team where you can make a real contribution to protecting public resources while delivering a high-quality insurance claims service.
Recruitment Services is an equal opportunities employer.
Insurance And Claims Officer employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an exceptional employer that values educational leadership and innovation, offering a supportive work culture that fosters collaboration and professional growth. With a focus on school improvement in the vibrant Oxford area, employees benefit from hybrid working arrangements, competitive salaries, and opportunities for permanent placement, making it an ideal environment for those passionate about enhancing educational outcomes.
