At a Glance
- Tasks: Handle customer complaints and improve services while ensuring compliance with regulations.
- Company: 4Recruitment Services Ltd, a dynamic organisation in Greenwich.
- Benefits: Competitive pay at £19.30 per hour and opportunities for professional growth.
- Other info: Join a supportive team focused on service excellence and innovation.
- Why this job: Make a real difference by improving services and responding to community needs.
- Qualifications: Experience in handling complaints and knowledge of governance processes.
The predicted salary is between 19.3 - 19.3 £ per hour.
4Recruitment Services Ltd in Greenwich is seeking a Complaints Service Improvement Officer.
You will handle customer complaints, MP enquiries, FOI/EIR and Data Protection requests, ensuring timely, accurate responses supported by governance.
You will lead service-improvement work for the Directorate, run project tasks, analyse representations, and help develop departmental procedures in line with corporate guidelines.
The post is paid PAYE at £19.30 per hour.
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Complaints & Service Improvement Lead (FOI/EIR/DPR) in Greenwich employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an exceptional employer that values educational leadership and innovation, offering a supportive work culture that fosters collaboration and professional growth. With a focus on school improvement in the vibrant Oxford area, employees benefit from hybrid working arrangements, competitive salaries, and opportunities for permanent placement, making it an ideal environment for those passionate about enhancing educational outcomes.
