At a Glance
- Tasks: Investigate and resolve complaints to ensure fair outcomes for residents.
- Company: Join 4Recruitment Services Ltd, a leader in enhancing resident experiences.
- Benefits: Work remotely with flexible hours and opportunities for personal growth.
- Other info: Be part of a supportive team dedicated to improving community experiences.
- Why this job: Make a real difference in people's lives by championing fair outcomes.
- Qualifications: Strong investigative and communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
4Recruitment Services Ltd is seeking 5 Complaints Investigators to work remotely.
This role involves investigating and resolving complaints from residents, ensuring every case is handled in accordance with the 2024 Housing Ombudsman Complaint Handling Code.
Ideal candidates will possess strong investigative and communication skills, with a commitment to delivering fair outcomes and enhancing resident experiences.
Responsibilities include thorough investigations, liaising with teams, and maintaining accurate records within a CRM system.
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We think you need these skills to ace Remote Complaints Investigator — Fair Outcomes Champion in City of Westminster
Investigative Skills
Communication Skills
Complaint Resolution
Attention to Detail
CRM System Proficiency
Record Keeping
Team Collaboration
