At a Glance
- Tasks: Manage housing estates, support tenants, and ensure communities are safe and well-managed.
- Company: Join a dedicated Housing team focused on community wellbeing.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Engage with communities and collaborate with partners to enhance tenant support.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our client's Housing team. You will be at the heart of managing our client's housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers hybrid working: office-based to complete training, then three days per week in the office and the rest remotely.
Main priorities
- Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies.
- Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently.
- Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service.
- Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues.
Duties and responsibilities
- Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures.
- Engage with residents and community groups to maintain safe and well-managed estates.
- Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants.
- Identify vulnerable residents and make appropriate referrals to safeguarding and support services.
- Ensure all actions comply with housing legislation, council policy, and regulatory requirements.
Essential requirements
- Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered.
- Strong understanding of tenancy management, income collection, and housing legislation.
- Excellent communication, problem-solving, and relationship-building skills.
- Ability to balance enforcement with support to sustain tenancies and improve communities.
- Must be able to drive & have car business insurance.
- Basic DBS check.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
Area Tenancy Manager employer: 4Recruitment Services Ltd
4Recruitment Services Ltd is an exceptional employer that values educational leadership and innovation, offering a supportive work culture that fosters collaboration and professional growth. With a focus on school improvement in the vibrant Oxford area, employees benefit from hybrid working arrangements, competitive salaries, and opportunities for permanent placement, making it an ideal environment for those passionate about enhancing educational outcomes.
