Repairs Office and Customer Services Manager Reading £20.96 per hour PAYE 6 month initial contract with the view for extension UK licence essential Fully office based – RG2 Reading Council is looking for an experienced and customer-focused Repairs, Office and Customer Services Manager to lead and manage the day-to-day operation of the repairs office and customer contact function. This is a full-time, office-based role working 37 hours per week, with some additional hours potentially required to meet the needs of the service. The successful candidate will be based at 19 Bennet Road, Reading, RG2 0QX. The role will have responsibility for managing and supporting a team of call handlers, ensuring that customer enquiries and repairs-related requests are handled efficiently, professionally and in line with the Council's service standards. You will provide effective leadership, monitor performance and help ensure a consistent, responsive and high-quality service for residents. Key Requirements Thorough and up-to-date knowledge of housing repairs , including current legislation, regulations, policies and best practice relevant to the client group. A strong understanding of social housing repairs and maintenance
Repairs office and customer service manager employer: 4Recruitment Services Careers
As a fully remote employer, we offer our BIM Technicians the flexibility to work from anywhere while being part of a dynamic team dedicated to innovative construction design projects. Our supportive work culture fosters collaboration and professional growth, with opportunities to enhance your skills in BIM technology and project management. Join us for a rewarding experience where your contributions directly impact the success of multi-disciplinary projects, all while enjoying competitive day rates and a commitment to maintaining high standards in digital information management.
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4Recruitment Services Careers Recruitment Team
