We're looking for a Customer Relationship Administrator to join a growing organisation.
You'll play an important role in helping business customers through onboarding, responding to queries and working with colleagues across the business to resolve issues.
Your key duties will include:
- Supporting with onboarding and registration.
- Responding to queries via email and telephone
- Helping with documentation, compliance, delivery and payment queries.
- Maintaining accurate records and managing shared inboxes.
- Working with internal teams to resolve issues.
- Preparing reports and supporting wider team activities.
- Identifying ways to improve processes and supplier experience.
We are seeking candidates who have experience in administration, customer service or operations with excellent communication skills, strong attention to detail and the ability to manage multiple priorities. Confidence using Microsoft Office is important.
Experience in procurement, supplier management, business to business environments would be beneficial but isn't essential.
A positive attitude and willingness to learn is essential.
Package on Offer:
- Salary of £27,000 - £30,000
- Hybrid working - 3 days in Nottingham City Centre Office and 2 days from home
- Company pension
- Private medical insurance
- Health and wellbeing programme
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Customer Relationship Administrator employer: 4M Recruitment
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