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For Companies At a Glance
- Tasks: Oversee daily operations and ensure high standards at a busy sports centre.
- Company: Prestigious sports facility in South London with a supportive management team.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the leisure industry.
- Qualifications: Experience in leisure management and strong leadership skills required.
- Other info: Flexible hours including evenings and weekends, with excellent career progression.
4Leisure Recruitment are currently recruiting on behalf of a well-established and prestigious sports facility in South London for a Duty Manager to join their management team. This is a fantastic opportunity for an experienced leisure professional to take on a varied, hands-on role, supporting the day-to-day running of a busy multi-use sports centre within an educational setting at an independent boys school and college.
The Role
As Duty Manager, you'll play a key role in overseeing daily operations across both wet and dry facilities, as well as outdoor sports areas. You'll take the lead on shift, ensuring high standards of service, safety, and presentation are consistently delivered. You'll also step up in the absence of senior management and support wider operational objectives.
Key Responsibilities
- Oversee daily operations across all areas of the sports facility, including indoor and outdoor spaces
- Lead shifts and make operational decisions, ensuring smooth and safe running of activities
- Supervise and support staff performance, maintaining high customer service standards
- Manage bookings, activity programmes, and external hires
- Ensure health & safety compliance, reporting and managing any maintenance issues
- Carry out regular facility checks, including pool plant and water testing
- Act as the first responder for incidents and emergencies
- Support front-of-house operations during busy periods, including handling customer queries
- Complete opening/closing procedures and financial duties such as cash handling
What We're Looking For
- Previous experience in a supervisory or duty management role within leisure
- Strong understanding of health & safety in a sports or leisure environment
- Confident leadership skills with a proactive and hands-on approach
- Excellent customer service and communication skills
- Flexibility to work evenings, weekends, and be part of an on-call rota
Qualifications
- National Pool Lifeguard Qualification (NPLQ) or willingness to obtain
- Pool Plant Operator Certificate or willingness to obtain
If you're looking for your next step in leisure management and want to be part of a supportive and professional environment, we'd love to hear from you.
Sports Centre Duty Manager employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Centre Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the sports centre and prepare to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Show off your skills! If you have any relevant certifications, like the National Pool Lifeguard Qualification, make sure to highlight them during your conversations. It’ll give you an edge over other candidates.
We think you need these skills to ace Sports Centre Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in leisure management. We want to see how your skills match the role of Duty Manager, so don’t be shy about showcasing your leadership and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love hearing personal stories that connect you to the sports and leisure industry.
Showcase Your Qualifications: If you have any relevant qualifications like the National Pool Lifeguard Qualification or Pool Plant Operator Certificate, make sure they’re front and centre. If you’re willing to obtain them, mention that too – we appreciate a proactive attitude!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 4Leisure Recruitment
✨Know Your Facility
Before the interview, do some research on the sports centre you'll be managing. Familiarise yourself with their facilities, services, and any recent news or events. This will show your genuine interest and help you answer questions more effectively.
✨Highlight Relevant Experience
Make sure to prepare examples from your previous roles that demonstrate your supervisory skills and understanding of health and safety in a leisure environment. Be ready to discuss specific situations where you led a team or handled emergencies.
✨Showcase Customer Service Skills
As a Duty Manager, excellent customer service is key. Think of instances where you've gone above and beyond for customers or resolved conflicts. Sharing these stories will illustrate your commitment to high service standards.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, operational challenges, or future projects at the facility. This shows you're engaged and thinking ahead about your role.