Patient Support Team Manager

Patient Support Team Manager

Shrewsbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage patient enquiries and enhance care experiences.
  • Company: A dedicated healthcare provider focused on service excellence.
  • Benefits: Competitive salary, bonus opportunities, and career development.
  • Why this job: Make a real difference in patient care while leading a passionate team.
  • Qualifications: Experience in team management and a passion for patient support.
  • Other info: Join a supportive environment with opportunities for growth.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Patient Support Manager

Location: Shrewsbury area
Salary: up to £50k + bonus
Contract: Full-time, Permanent

About the Role
We're seeking a dynamic Patient Support Manager to lead a high-performing team responsible for managing new enquiries and ongoing patient care. This role is pivotal in driving service excellence, improving patient experience, and delivering measurable performance results.

You…

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Patient Support Team Manager employer: 4Leisure Recruitment

As a leading healthcare provider in the Shrewsbury area, we pride ourselves on fostering a supportive and collaborative work environment where our employees can thrive. With competitive salaries, performance bonuses, and ample opportunities for professional development, we are committed to empowering our Patient Support Team Manager to make a meaningful impact on patient care and experience. Join us to be part of a dedicated team that values excellence and innovation in healthcare.
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Contact Detail:

4Leisure Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Support Team Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees in the healthcare sector, especially those in patient support roles. They can give you insider info on what the company values and might even refer you directly.

✨Tip Number 2

Prepare for the interview by practising common questions related to team management and patient care. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!

✨Tip Number 3

Showcase your passion for patient care during interviews. Share specific examples of how you've improved patient experiences in the past. This will demonstrate that you're not just about numbers but genuinely care about making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Patient Support Team Manager

Team Leadership
Service Excellence
Patient Care Management
Performance Measurement
Communication Skills
Problem-Solving Skills
Dynamic Thinking
Enquiry Management
Patient Experience Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Patient Support Manager role. Highlight any previous experience in managing teams or improving patient care, as this will show us you’re a great fit for the position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient support and how your leadership style can drive service excellence. Be genuine and let your personality come through!

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to improve patient experience and deliver results. Numbers and metrics can really make your application stand out to us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at 4Leisure Recruitment

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Patient Support Team Manager. Familiarise yourself with the key aspects of managing enquiries and patient care, as well as the importance of service excellence in this role.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and driving performance results. Think about specific situations where you've improved patient experiences or resolved issues effectively, as these will resonate well with the interviewers.

✨Research the Company Culture

Get to know the company’s values and mission. Understanding their approach to patient care and service excellence will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.

✨Prepare Thoughtful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare insightful queries about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.

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