At a Glance
- Tasks: Lead and manage a busy leisure centre, ensuring top-notch service and safety.
- Company: Join a well-established leisure operator with a supportive team.
- Benefits: Full-time role with opportunities for development and community impact.
- Other info: Flexible shifts including evenings and weekends; great for those who thrive in dynamic environments.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Previous supervisory experience in leisure or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced and motivated Assistant Manager to join a busy multi-functional leisure facility in South Gloucestershire. This is an excellent opportunity for an operationally focused leisure professional looking to take the next step within a progressive leisure environment. The successful candidate will play a key role in the day-to-day management of the facility, supporting service delivery, leading teams and ensuring high operational standards across the centre.
The Role
As Assistant Manager, you will support the overall operation of the site, ensuring excellent customer service, health & safety compliance, staffing levels and facility standards are consistently maintained. You will also take responsibility for a designated operational area such as Health & Safety, Staffing, Facilities or Programming, while acting as Duty Manager and key holder as required.
Key Responsibilities
- Support the day-to-day operation of the leisure centre
- Lead, motivate and supervise operational teams
- Ensure high standards of customer service and cleanliness
- Maintain health & safety compliance and safe working practices
- Assist with recruitment, staff training and inductions
- Manage rotas, staffing levels and shift cover
- Monitor plant operations and facility maintenance issues
- Support programming, activities and operational delivery
- Respond to incidents, emergencies and customer escalations
- Assist with reporting, administration and performance monitoring
About You
We are looking for a confident and proactive leisure professional with previous supervisory or management experience within a leisure, fitness, swimming or hospitality environment. You will have:
- Strong leadership and organisational skills
- Excellent customer service and communication ability
- Experience managing teams within a fast-paced environment
- Good understanding of health & safety procedures
- Experience with staffing, rotas or operational management
- Ability to work flexibly including evenings and weekends
Desirable qualifications include:
- NPLQ
- First Aid
- IOSH Managing Safely
What's On Offer
- Opportunity to join a well-established leisure operator
- Supportive management team and development opportunities
- Varied and rewarding operational role
- Chance to make a genuine impact within the local community
If you are passionate about leisure operations and thrive in a hands-on management role, we would love to hear from you.
Assistant Manager in Newport employer: 4Leisure Recruitment
Join a dynamic and supportive team at our leisure centre in South Gloucestershire, where we prioritise employee growth and development. As an Assistant Manager, you will enjoy a rewarding role that allows you to make a positive impact on the local community while working in a vibrant environment that values excellent customer service and operational excellence. With opportunities for training and progression, this is an ideal place for passionate leisure professionals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they relate to the responsibilities of the Assistant Manager role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for the leisure industry during interviews. Talk about your favourite aspects of working in a leisure centre and how you can contribute to creating a positive environment for both staff and customers. Let your enthusiasm be contagious!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Get your application in and let’s make waves together!
We think you need these skills to ace Assistant Manager in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and operational management experience, as well as any relevant qualifications like NPLQ or First Aid.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for leisure operations. Mention specific examples of how you've led teams or improved customer service in previous roles to make your application stand out.
Showcase Your Flexibility:Since the role requires working evenings and weekends, emphasise your availability and willingness to work flexible hours. This shows that you're committed and ready to jump in when needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and helps us get to know you better!
How to prepare for a job interview at 4Leisure Recruitment
✨Know the Facility Inside Out
Before your interview, take some time to research the leisure centre. Familiarise yourself with their services, facilities, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead teams effectively. Prepare examples from your past experiences where you've successfully motivated and supervised staff. Highlight specific situations where your leadership made a difference in customer service or operational efficiency.
✨Demonstrate Your Customer Service Expertise
Customer service is key in this role. Be ready to discuss how you've handled difficult situations or escalations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your ability to maintain high standards of service.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in a leisure environment, brush up on relevant procedures and regulations. Be prepared to discuss how you've ensured compliance in previous roles and how you would handle emergencies or incidents at the centre.
