At a Glance
- Tasks: Sell memberships and create amazing experiences for our customers.
- Company: Join The Massage Company, a multi award-winning concept in Camberley.
- Benefits: Earn £13ph plus commission, bonuses, and enjoy free monthly massages.
- Other info: Flexible hours, professional growth, and a fun work environment.
- Why this job: Be part of a vibrant team promoting wellness and transforming lives.
- Qualifications: Customer service skills and a passion for helping others.
The predicted salary is between 13 - 13 £ per hour.
Salary: £13ph + commission + annual bonuses
Hours: 24-30 hours a week including mornings, evenings and weekends.
The Massage Company is looking for great Membership Sales Advisors for our multi award‑winning concept in Camberley, Surrey and within our centres nationwide. We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there.
A successful TMC Membership Sales Advisor is passionate about bringing high‑quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
- Monthly Team Bonus plan
- A great team environment, with like‑minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
- Professional and personal career opportunities, within exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face‑to‑face discussion, on follow‑up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre‑treatment discussions. Our internal TMC Knowledge Base, and training, will support this
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or fantastic foot treatment
- Answering customer questions and concerns with urgency, care and sincerity
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 24 hours per week
- Must be customer service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
Membership Sales Advisor - Camberley employer: 4Leisure Recruitment
The Massage Company in Camberley is an exceptional employer, offering a vibrant and supportive work culture where employees are encouraged to thrive both personally and professionally. With competitive pay, commission opportunities, and unique benefits like free monthly massages, team bonuses, and comprehensive sales training, we empower our Membership Sales Advisors to make a meaningful impact on the community's wellness while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor - Camberley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like 4Leisure Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at 4Leisure Recruitment and let us see your personality shine through!
We think you need these skills to ace Membership Sales Advisor - Camberley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and 4Leisure Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about 4Leisure Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at 4Leisure Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress 4Leisure Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which 4Leisure Recruitment will surely appreciate.
