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- Tasks: Deliver top-notch customer service and manage the Club facility.
- Company: 5-star Leisure Management company in luxury residential development.
- Benefits: Competitive pay, flexible shifts, and personal training opportunities.
- Why this job: Combine leisure management with personal training for a rewarding career.
- Qualifications: Customer service skills and Level 2 Gym Instructor/Level 3 Personal Trainer certification.
- Other info: Great working culture with personal development and earning potential.
The predicted salary is between 13 - 16 £ per hour.
My client, a 5* Leisure Management company operating high-end luxury residential development in West London is now recruiting for Duty Managers/ Personal Trainers! As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club.
Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals!
The hourly rate on offer is £13.15 per hour, you receive an additional £14 (pro rata) per hour class when instructing on shifts and the PT rate is £30 per session (no rent etc). On target earnings on a full time basis is 27-30K, this has been exceeded by those successfully driving personal training!
This unique hybrid position of Duty Manager / Personal Trainers offers two career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are recruiting for a 32 hour contract, with flexibility across a number of shifts.
- Excellent customer service, communication, and interpersonal skills required
- Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise
- First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
- Health and Safety experience within a leisure facility
- This role will require a mixture of shifts including early, mid and late with a rotation on weekends.
This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes.
Weekend Duty Manager in London employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at high-end facilities. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and fitness shine through. Remember, they want someone who can connect with residents and guests, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Duty Manager. They’ll want to see how you’d maintain high standards and deal with any challenges that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fantastic team.
We think you need these skills to ace Weekend Duty Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for clients or customers in the past, especially in a leisure or hospitality setting.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their documents to match the job description. Mention your qualifications as a Level 2 Gym Instructor or Level 3 Personal Trainer, and any relevant experience that aligns with the Duty Manager role.
Be Clear About Your Availability: Since this role involves a mix of shifts, let us know your availability upfront. If you’re flexible and can work weekends, make that clear in your application. It shows you're keen and ready to jump in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at 4Leisure Recruitment
✨Know Your Customer Service Skills
Since this role is all about delivering top-notch customer service, make sure you can share specific examples of how you've excelled in this area. Think about times when you went above and beyond for a client or resolved a tricky situation.
✨Show Off Your Fitness Knowledge
As a Duty Manager and Personal Trainer, it's crucial to demonstrate your understanding of fitness and health. Brush up on the latest trends in personal training and be ready to discuss how you can apply them to cater to high net worth individuals.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a complaint from a resident or managing a busy shift. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Flexibility
This role involves various shifts, so emphasise your availability and willingness to adapt. Share any previous experiences where you successfully managed a flexible schedule, as this will show you're a great fit for the dynamic environment.