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For Companies At a Glance
- Tasks: Oversee daily operations and ensure high standards at a busy sports centre.
- Company: Prestigious sports facility in South London with a supportive management team.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the leisure industry.
- Qualifications: Experience in leisure management and strong leadership skills required.
- Other info: Flexible hours including evenings and weekends, with excellent career progression.
The predicted salary is between 33883 - 33883 £ per year.
4Leisure Recruitment are currently recruiting on behalf of a well-established and prestigious sports facility in South London for a Duty Manager to join their management team. This is a fantastic opportunity for an experienced leisure professional to take on a varied, hands-on role, supporting the day-to-day running of a busy multi-use sports centre within an educational setting at an independent boys school and college.
The Role
As Duty Manager, you'll play a key role in overseeing daily operations across both wet and dry facilities, as well as outdoor sports areas. You'll take the lead on shift, ensuring high standards of service, safety, and presentation are consistently delivered. You'll also step up in the absence of senior management and support wider operational objectives.
Key Responsibilities
- Oversee daily operations across all areas of the sports facility, including indoor and outdoor spaces
- Lead shifts and make operational decisions, ensuring smooth and safe running of activities
- Supervise and support staff performance, maintaining high customer service standards
- Manage bookings, activity programmes, and external hires
- Ensure health & safety compliance, reporting and managing any maintenance issues
- Carry out regular facility checks, including pool plant and water testing
- Act as the first responder for incidents and emergencies
- Support front-of-house operations during busy periods, including handling customer queries
- Complete opening/closing procedures and financial duties such as cash handling
What We're Looking For
- Previous experience in a supervisory or duty management role within leisure
- Strong understanding of health & safety in a sports or leisure environment
- Confident leadership skills with a proactive and hands-on approach
- Excellent customer service and communication skills
- Flexibility to work evenings, weekends, and be part of an on-call rota
Qualifications
- National Pool Lifeguard Qualification (NPLQ) or willingness to obtain
- Pool Plant Operator Certificate or willingness to obtain
If you're looking for your next step in leisure management and want to be part of a supportive and professional environment, we'd love to hear from you.
Sports Centre Duty Manager in London employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Centre Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the sports centre and prepare to discuss how your experience aligns with their operations. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is key in the leisure sector.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Sports Centre Duty Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in leisure management. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your supervisory roles and customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Duty Manager role. Share specific examples of how you've successfully managed operations or led a team in previous positions. We love a good story!
Showcase Your Qualifications: If you have any relevant qualifications like the National Pool Lifeguard Qualification or Pool Plant Operator Certificate, make sure they’re front and centre in your application. If you’re willing to obtain them, mention that too – we appreciate a proactive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at this fantastic sports facility!
How to prepare for a job interview at 4Leisure Recruitment
✨Know the Facility Inside Out
Before your interview, make sure you research the sports centre thoroughly. Familiarise yourself with their facilities, services, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Highlight Your Leadership Experience
As a Duty Manager, you'll need to demonstrate strong leadership skills. Prepare examples from your past roles where you've successfully led a team, handled emergencies, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Health & Safety Knowledge
Given the importance of health and safety in this role, be ready to discuss your understanding of relevant regulations and practices. Bring up any certifications you have, like the National Pool Lifeguard Qualification, and express your willingness to obtain any additional qualifications if needed.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, operational challenges, or future projects at the sports centre. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.