General Manager in London

General Manager in London

London Full-Time 34000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the daily operations of a vibrant leisure centre and ensure top-notch customer experiences.
  • Company: Community-focused leisure centre in Oxford with a commitment to health and safety.
  • Benefits: Up to £40,000 salary, free membership, training opportunities, and 21 days annual leave.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Experience in leading teams and strong knowledge of health & safety regulations.
  • Other info: Join a supportive team with excellent career growth potential.

The predicted salary is between 34000 - 46000 £ per year.

We are recruiting an experienced and driven General Manager to lead the day-to-day operation of a large, community-focused leisure centre in Oxford. This is a senior, hands-on leadership role within a live operational environment, offering full accountability for health & safety, compliance, service delivery, team leadership, and commercial performance against contractual KPIs.

Key Responsibilities

  • Lead all aspects of health & safety, compliance, and safeguarding across the site
  • Deliver operational performance in line with contractual requirements and KPIs
  • Manage internal and external audits and quality assurance processes
  • Oversee planned and reactive maintenance, working closely with technical teams
  • Lead, motivate, and develop high-performing operational teams
  • Act as Manager on Duty, ensuring an exceptional customer experience at all times

About You

  • Proven experience leading teams within a leisure, facilities, or service-led environment
  • Strong working knowledge of Health & Safety legislation
  • Customer-focused, highly organised, and commercially aware
  • Confident communicator with strong leadership and reporting skills
  • First Aid at Work qualification (or willingness to obtain)

This role may be subject to a DBS check in line with policy.

What's on Offer

  • A challenging and rewarding senior leadership role
  • Ongoing career development within a large, established organisation
  • Free centre membership plus heavily discounted access to classes and facilities
  • Excellent training and development opportunities
  • 21 days annual leave + public holidays
  • Life assurance

General Manager in London employer: 4Leisure Recruitment

Join our dynamic team as a General Manager at our community-focused leisure centre in Oxford, where you will lead a passionate team dedicated to delivering exceptional service and ensuring the highest standards of health and safety. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside attractive benefits such as free centre membership and generous annual leave. This is not just a job; it's a chance to make a meaningful impact in your community while advancing your career in a well-established organisation.
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Contact Detail:

4Leisure Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in health & safety and team leadership. This will help you stand out as the perfect fit for the role.

✨Tip Number 3

Showcase your achievements! When discussing your past roles, focus on specific examples where you led teams to success or improved operational performance. Use metrics to back up your claims – numbers speak volumes!

✨Tip Number 4

Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our community-focused leisure centre. It shows initiative and enthusiasm, which we value highly.

We think you need these skills to ace General Manager in London

Health & Safety Management
Compliance Knowledge
Service Delivery
Team Leadership
Commercial Awareness
Customer Service Skills
Operational Performance Management
Audit and Quality Assurance
Maintenance Oversight
Communication Skills
Leadership Skills
Organisational Skills
First Aid at Work Qualification
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your leadership experience in leisure or service-led environments, and don’t forget to mention any relevant health & safety knowledge!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and improved operational performance in previous positions.

Showcase Your Customer Focus: Since this role is all about delivering an exceptional customer experience, make sure to include examples of how you've prioritised customer satisfaction in your past roles. We love seeing candidates who truly understand the importance of community engagement!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at 4Leisure Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of health & safety legislation and compliance standards. Being able to discuss these confidently will show that you're not just a leader, but a knowledgeable one who understands the ins and outs of the leisure industry.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service delivery. This will help demonstrate your capability to lead high-performing operational teams effectively.

✨Customer Experience is Key

Be ready to talk about how you ensure an exceptional customer experience. Share any strategies you've implemented in previous roles that enhanced customer satisfaction, as this is crucial for a General Manager in a community-focused leisure centre.

✨Ask Insightful Questions

Prepare some thoughtful questions about the leisure centre's current challenges or future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success right from the start.

General Manager in London
4Leisure Recruitment
Location: London

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