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- Tasks: Deliver top-notch customer service and manage the Club facility.
- Company: 5-star Leisure Management company in luxury residential development.
- Benefits: Competitive pay, flexible shifts, and personal development opportunities.
- Why this job: Unique role combining Duty Manager and Personal Trainer with great earning potential.
- Qualifications: Excellent communication skills and Level 2 Gym Instructor/Level 3 Personal Trainer certification.
- Other info: Dynamic work culture with opportunities for career growth and additional income.
The predicted salary is between 27000 - 30000 £ per year.
My client, a 5* Leisure Management company operating high-end luxury residential development in West London is now recruiting for Duty Managers/ Personal Trainers! As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club.
Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals!
The hourly rate on offer is £13.15 per hour, you receive an additional £14 (pro rata) per hour class when instructing on shifts and the PT rate is £30 per session (no rent etc). On target earnings on a full time basis is 27-30K, this has been exceeded by those successfully driving personal training!
This unique hybrid position of Duty Manager / Personal Trainers offers two career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are recruiting for a 32 hour contract, with flexibility across a number of shifts.
- Excellent customer service, communication, and interpersonal skills required
- Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise
- First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
- Health and Safety experience within a leisure facility
- This role will require a mixture of shifts including early, mid and late with a rotation on weekends.
This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes.
Duty Manager (Full Time) in London employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Full Time) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at high-end facilities. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and fitness shine through. Remember, they want someone who can connect with residents and guests, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a luxury setting. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Duty Manager role, and applying directly can give you an edge over the competition.
We think you need these skills to ace Duty Manager (Full Time) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, especially in high-pressure situations!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the Duty Manager role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear About Your Qualifications: If you’ve got Level 2 Gym Instructor or Level 3 Personal Trainer qualifications, shout about them! Also, mention any First Aid or Health and Safety experience you have, as it’s super relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 4Leisure Recruitment
✨Know Your Customer Service Skills
As a Duty Manager, you'll be the face of the club. Brush up on your customer service skills and think of examples where you've gone above and beyond for clients. Be ready to share these stories during the interview to showcase your ability to handle high-net-worth individuals.
✨Showcase Your Fitness Knowledge
Since this role involves personal training, make sure you’re familiar with the latest fitness trends and techniques. Prepare to discuss your qualifications, like your Level 2 Gym Instructor or Level 3 Personal Trainer certifications, and how you can apply them in this luxury setting.
✨Demonstrate Flexibility and Adaptability
This position requires working various shifts, including weekends. Be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experience in similar roles where flexibility was key to your success.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, the team you'll be working with, and opportunities for personal development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.