At a Glance
- Tasks: Sell memberships and create amazing experiences for our customers.
- Company: Join The Massage Company, a multi award-winning concept in High Wycombe.
- Benefits: Earn £13ph plus commission, bonuses, and enjoy free monthly massages.
- Other info: Flexible hours, exciting career growth, and a supportive work environment.
- Why this job: Be part of a vibrant team transforming wellness into a routine for locals.
- Qualifications: Customer service skills and a passion for helping others.
The predicted salary is between 27360 - 36480 £ per year.
Salary: £13ph + commission + annual bonuses
24-32 hours a week including mornings, evenings and weekends.
The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in High Wycombe and within our centres nationwide. We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
The Massage Company offers:
- Varied work schedules over 7 days
- The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
- Monthly Team Bonus plan
- A great team environment, with like-minded colleagues
- The chance to be part of an exciting new concept developing in the UK
- Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
- Professional and personal career opportunities, within exciting new brand
- Free monthly employee massage, plus discounted family and partner rates
Position requirements:
- Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or fantastic foot treatment
- Answering customer questions and concerns with urgency, care and sincerity
- Occasionally being part of promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer service oriented and able to communicate effectively with customers, colleagues and management
- Must be eligible to work in the UK and fluent in English, spoken and written
Membership Sales Advisor - High Wycombe employer: 4Leisure Recruitment
The Massage Company in High Wycombe is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to thrive both personally and professionally. With flexible working hours, competitive pay including commission and bonuses, and unique benefits like free monthly massages, employees can enjoy a fulfilling career while promoting wellness in the community. Join us to be part of a dynamic team dedicated to transforming massage into an essential part of our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor - High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Massage Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! You’ll be selling memberships, so make sure you can confidently explain why someone should join. Role-play with a friend or in front of the mirror to nail down your delivery and sound natural.
✨Tip Number 3
Be ready for questions! Think about common customer concerns and how you’d address them. Showing that you can handle queries with care and sincerity will set you apart as a candidate who truly cares about customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role and appreciate their time!
We think you need these skills to ace Membership Sales Advisor - High Wycombe
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for massage and customer service shine through. We want to see that you genuinely care about helping others and making their experience fantastic!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the Membership Sales Advisor role. We love seeing how your background aligns with what we do at The Massage Company.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 4Leisure Recruitment
✨Know Your Stuff
Before the interview, make sure you understand The Massage Company's mission and values. Familiarise yourself with their services and membership options so you can speak confidently about how you can contribute to bringing high-quality massage to local customers.
✨Show Your Passion
Demonstrate your enthusiasm for the role by sharing personal experiences related to wellness or customer service. Talk about why you believe in the importance of making massage a routine part of life for customers, and how you can help achieve that.
✨Practice Your Sales Pitch
Since this role involves selling memberships, prepare a brief sales pitch. Think about how you would approach a potential customer, highlight the benefits of membership, and address common concerns. Practising this will help you feel more confident during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training programme, team dynamics, or how success is measured in the Membership Sales Advisor position.
