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- Tasks: Lead gym and spa operations, ensuring top-notch service and performance.
- Company: Premium fitness and wellness brand in London.
- Benefits: Salary of £58,000 plus performance bonus and supportive work environment.
- Why this job: Make a real impact in a high-profile role within the fitness industry.
- Qualifications: Proven experience in senior operational roles and strong leadership skills.
- Other info: Opportunity for professional growth in a fast-paced, dynamic setting.
The predicted salary is between 58000 - 58000 £ per year.
Location: London
Salary: £58,000 + performance bonus
We are seeking an experienced Head of Gym & Spa to lead the operational delivery of a premium fitness and wellness offering in London. This is a maternity cover position, ideal for a strong operational leader with a passion for service excellence, people development, and high standards. You will be responsible for ensuring exceptional day-to-day performance across gym and spa operations, driving consistency, quality, and commercial results while delivering an outstanding member and client experience.
Key Responsibilities
- Lead and manage gym and spa operations with a strong focus on operational excellence.
- Set, maintain, and continuously improve service standards across all sites.
- Develop, coach, and inspire management and frontline teams to perform at their best.
- Ensure exceptional service delivery aligned with brand, contractual, and client expectations.
- Oversee compliance with SLAs, health & safety, and operational policies.
- Act as a key point of contact for client management, building trusted and professional relationships.
- Monitor performance through KPIs, audits, and reporting, implementing improvements where required.
- Manage budgets, labour, and resources effectively to meet operational and commercial targets.
About You
- Proven experience in a senior operational role within gym, spa, or health club environments.
- Extensive multi-site management experience in residential or corporate health clubs.
- Demonstrable exposure to SLAs and client-facing contract management.
- Strong leadership skills with a track record of team development and engagement.
- High attention to detail with a passion for standards, quality, and consistency.
- Confident, professional communicator able to work with internal and external stakeholders.
- Organised, resilient, and solutions-focused in a fast-paced environment.
What’s on Offer
- Salary of £58,000 per annum.
- Performance-related bonus.
- Opportunity to lead a high-profile gym and spa operation in London.
- Supportive, professional working environment within a premium brand.
If you are a results-driven operational leader with a passion for fitness, wellness, and people, we’d love to hear from you.
Head of Gym & Spa employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Gym & Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and wellness industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the lookout for a Head of Gym & Spa role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but also for the team and the brand!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you’ve developed teams and improved service standards in previous roles. We love hearing about your successes and how you can bring that magic to our gym and spa operations!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you top of mind as they make their decision.
We think you need these skills to ace Head of Gym & Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Gym & Spa role. Highlight your operational leadership experience and any relevant achievements in gym or spa environments to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fitness and wellness, and explain how your leadership style aligns with our commitment to service excellence. We want to see your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and improve service standards. Use numbers and examples to illustrate your impact – we love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 4Leisure Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the specifics of gym and spa operations. Brush up on your knowledge of service standards, compliance, and KPIs. This will not only show your expertise but also demonstrate your passion for operational excellence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in team development and engagement. Think about times when you’ve inspired your team or improved performance. This is crucial for a role that requires strong leadership in a fast-paced environment.
✨Understand the Brand
Familiarise yourself with the company’s brand values and how they align with service delivery. Be ready to discuss how you can maintain and improve these standards while ensuring an outstanding member experience.
✨Prepare Questions
Have thoughtful questions ready for your interviewers. Ask about their expectations for the role, challenges they face, or how they measure success. This shows your genuine interest and helps you gauge if the company is the right fit for you.
